upcoming events Recent Events

Intimate 1:1 session with PayComplete: Creating Order From Chaos

PayComplete is the global leader in cash management solutions, combining bleeding edge hardware solutions with game changing software, unifying cash management with other key payments and operational systems.

Join PayComplete for an intimate 1:1 session from the comfort of your home or office to discuss how they can help solve your problems.

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IBM: Take control over your information and AI lifecycle, at Scale

Truly, generative AI is changing the game, but as a company, how do you ensure that the gain in productivity or innovation you wish to obtain using advanced generative AI won’t be offset by the risks it could introduce, be legal, financial, or reputational?

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IBM: Preparing for the future of healthcare: The important role of infrastructure for a secure and resilient Epic EHR

At $10.93 M, the average cost of a data breach in healthcare is the highest of all industries and has grown 53% since 2020, according to the “Cost of a Data Breach Report 2023”.
Join IBM and a select panel of industry executives as we discuss the current and future challenges faced by healthcare IT organizations and the growing importance of a secure, resilient, and flexible infrastructure for Epic EHR environments

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IBM: Use Intelligent Order Promising to Elevate Customer Experience and Increase Profitability

Join IBM and a select group of industry peers in this online roundtable event with The Network Group to find out what best-in-class organizations are doing when it comes to balancing inventory optimization with fulfilment profitability, superior customer satisfaction with order expectations and online shopping success with store competitiveness.

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IBM: Use Intelligent Order Promising to Elevate Customer Experience and Increase Profitability

Join IBM and a select group of industry peers in this online roundtable event with The Network Group to find out what best-in-class organizations are doing when it comes to balancing inventory optimization with fulfilment profitability, superior customer satisfaction with order expectations and online shopping success with store competitiveness.

Find out more

Enterprise Strategies for Server Consolidation to Achieve Cost Optimization and Green IT Objectives

Join experts from IBM and senior enterprise technology leaders from around the country for an executive roundtable discussion on enterprise-wide server consolidation strategies that reduce costs while advancing eco-sustainability objectives.

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Okta Benelux: Customers are the vanguard of your identity security.

Join Okta to explore trends, examples and observations from billions of authentications and discuss how you can protect your security perimeter, drive an informed conversation around zero trust and balance it with your customer experience.

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IBM: Turn Sustainability Ambition Into Action

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to track the implementation of energy efficiency and emission reduction opportunities, how to manage your data, and streamline ESG reporting.

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Enterprise Strategies for Server Consolidation to Achieve Cost Optimization and Green IT Objectives

Join experts from IBM and senior enterprise technology leaders from around the country for an executive roundtable discussion on enterprise-wide server consolidation strategies that reduce costs while advancing eco-sustainability objectives.

Find out more

IBM: Turn Sustainability Ambition Into Action

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to track the implementation of energy efficiency and emission reduction opportunities, how to manage your data, and streamline ESG reporting.

Find out more

Financial and Digital Fusion : Fusing Finance and Digital To Accelerate Financial Performance

Join Sapphire and fellow CFOs for an informative discussion on how to put digital technology to work and drive your financial operations and business performance. This session will explore how unlocking the digital dividend has never been easier; with cloud enabled finance operations, data analytics, and automation at every CFOs fingertips. Throughout the event there will be the opportunity to share best practice and knowledge on how your business fusing Finance and digital to navigate the complexities of the current economic climate.

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BRINGING ORDER TO CHAOS: FRAMEWORKS TO FOSTER RESILIENCE IN SUPPLY CHAINS THROUGH EFFECTIVE RISK MANAGEMENT

Join Interos for a virtual roundtable discussion with your peers. How can Procurement leaders drive supply chain resilience in an age of constant disruption?

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BRINGING ORDER TO CHAOS: FRAMEWORKS TO FOSTER RESILIENCE IN SUPPLY CHAINS THROUGH EFFECTIVE RISK MANAGEMENT

Join Interos for a virtual roundtable discussion with your peers. How can Procurement leaders drive supply chain resilience in an age of constant disruption?

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IBM: Sustainable Asset Management: From Disruptive to Efficient

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to build resilient and sustainable enterprises by taking full advantage of their operations, assets and facilities data.

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Okta Nordics: How to increase consumer trust (and your revenue!) through digitalisation

Today’s companies must enable their customers to engage with their apps or services at any time, from any device, in a secure and safe manner. At the same time, companies must also ensure that these engagements are convenient and consistent across the full range of digital channels.

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IBM: Sustainable Asset Management: From Disruptive to Efficient

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to build resilient and sustainable enterprises by taking full advantage of their operations, assets and facilities data.

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The myriad of Security Tools: How many is too many, what do I actually need and how do I develop a comprehensive security posture?

XDR, EDR, UBA, Cloud, Identity Protection, Access Management.. ARGH! In today's world, we are seeing an ever increasing amount of new security tools (and new security acronyms!) promising to alleviate all of those "demons keeping you up at night". Each month seems to bring us a new "latest and greatest". But in the ever evolving world, what really are the key technologies we need to invest in to keep our infrastructure safe, how do we even begin to think about properly building out a comprehensive security stack and what are the fundamentals any security team should look to implement in order to stay ahead of tomorrow's adversary?

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Turn Sustainability Ambition Into Action

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to track the implementation of energy efficiency and emission reduction opportunities, how to manage your data, and streamline ESG reporting.

Find out more

Financial and Digital Fusion : Fusing Finance and Digital To Accelerate Financial Performance

Join Sapphire and fellow CFOs for an informative discussion on how to put digital technology to work and drive your financial operations and business performance. This session will explore how unlocking the digital dividend has never been easier; with cloud enabled finance operations, data analytics, and automation at every CFOs fingertips. Throughout the event there will be the opportunity to share best practice and knowledge on how your business fusing Finance and digital to navigate the complexities of the current economic climate.

Find out more

Turn Sustainability Ambition Into Action

Join IBM in a virtual roundtable with a group of your industry peers as we discuss challenges and explore best practices on how to track the implementation of energy efficiency and emission reduction opportunities, how to manage your data, and streamline ESG reporting.

Find out more

Devo: Breaking the Boundaries of Traditional Security: The Emergence of Autonomous Security Operations.

Join Vincent Laurens, VP, Global Security Strategist and General Manager EMEA, as he explores the potential impact of implementing autonomous security operations in the SOC.
He will discuss the benefits and challenges of autonomous security operations, the role of AI and ML use in security technologies and the potential impact on security teams and their business organisations.

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KAON: How Sales and Marketing Leaders Digitally Transform in Times of Economic Uncertainty

Join Kaon in a virtual roundtable of industry insights and actionable takeaways. Despite economic uncertainty, EU sales, and marketing pioneers are investing in digital transformation strategies to improve sales effectiveness, operational efficiency, customer experiences, and market share.

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Okta: Customers are the vanguard of your identity security.

Join Okta to explore trends, examples and observations from billions of authentications and discuss how you can protect your security perimeter, drive an informed conversation around zero trust and balance it with your customer experience.

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Know what you have and why it matters: Building a Cyber Asset and Exposure Management programme

An important area of focus for security leaders is managing and reducing their attack surface and level of exposure. To do that, they need to understand what assets they have and the risk they pose to the business. Shifting trends in modern business have resulted in an explosion in digital assets across the cloud, SaaS applications and remote devices. Security teams needs to know what they have, what could be the impact of a breach, and what security controls are in place to mitigate that risk.

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KAON: How Sales and Marketing Leaders Digitally Transform in Times of Economic Uncertainty

Join Kaon in a virtual roundtable of industry insights and actionable takeaways. Despite economic uncertainty, EU sales, and marketing pioneers are investing in digital transformation strategies to improve sales effectiveness, operational efficiency, customer experiences, and market share.

Find out more

KAON: How Sales and Marketing Leaders Digitally Transform in Times of Economic Uncertainty

Join Kaon in a virtual roundtable of industry insights and actionable takeaways. Despite economic uncertainty, EU sales, and marketing pioneers are investing in digital transformation strategies to improve sales effectiveness, operational efficiency, customer experiences, and market share.

Find out more

Panorays: Best Practices for Effectively Addressing Third-Party Security Risk

Join Panorays to discuss InfoSec, IT risk and digital supply chain management professionals know the key to minimizing the risk of third-party breaches is to implement a comprehensive and efficient third-party security risk management (TPRSM) process. Panorays discusses the increasing challenges surrounding third-party security as well as ways to efficiently and effectively manage the TPSRM process.

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(Consumer) Identity Management – What users expect, what they get, and what could be

The login is a centrepiece in the user journey - and at the same time risk and opportunity for modern applications. Done right, it will significantly drive user signup and reduce data privacy risks. This event will give you guidance, inspiration, and a place to raise your questions around what a ‘right’ login would be like, where the industry is standing and which use cases come up on the horizon.

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Healthcare: Streamlining the digital patient experience

How are you making it easier for patients to ask questions and make decisions in the messaging channels they use every day?

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Automotive: Turning service into new revenue streams

Over 90% of our day to day conversations happen in digital messaging channels. AI Technology allows dealerships to provide end-to-end customer conversations using a variety of messaging channels, making it simple for customers to connect with them. Join chief care, revenue and growth leaders from automotive dealerships in APAC and LivePerson, the Conversational AI leader committed to seeing bots and humans work together, allowing dealerships to communicate through conversations, from any device, and on consumers’ own schedules.

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THE RISE OF THE CONVERSATIONAL CAMPUS

Leading universities in APAC are prioritising modernising the student journey. What areas within the student journey could be automated and optimised? Can this be achieved whilst also maintaining personalisation demands?

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Informatica Benelux: Use ESG sustainability data governance to increase business value

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ANZ & SEA Virtual Roundtable: Year of the Bucket List Trip

The biggest travel trend of 2022 right now, is: Go Big, Spend Big, and pent-up travellers are ready to make that trend a reality. While this is good news for travel brands, growing consumer confidence and demand for travel means the stakes are even higher. Join LivePerson and a select group of industry thought leaders to discuss how to increase customer engagement, reduce costs and explore why conversational AI is frictionless, forthcoming and the future.

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Beamy: How the SaaS explosion is re-inventing the CIO role & IT/Business collaboration as we know it

The rise of SaaS has been a double-edged sword. On one hand, a major factor of freedom and digital acceleration. And, on the other, a headache for the CIO and IT teams - especially with regards to security & compliance.
Join our intimate roundtable event with C-level executives to discuss the new methods of detecting SaaS, and governance frameworks that empower both the business & IT.

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ANZ & SEA Virtual Roundtable: AI-Powered Messaging: Finance in the Age of Conversation

The past few years have redefined how consumers interact with the brands in their lives. From job loss and financial hardships, to unprecedented opportunities to refinance assets – people really needed their financial services institutions to show up for them. Join LivePerson and a select group of your peers as we explore how the world’s leading brands are scaling their Conversational AI capabilities to create seamless, hyper-personalised and lasting connections with their consumers in our new reality.

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ANZ & SEA Virtual Roundtable: The top priorities to get CX and automation right

As experience loyalty replaces brand loyalty, meeting your customers in the moments that matter is more vital than ever. Transactions must become conversations. Those conversations must extend over the whole course of the customer lifecycle, to provide a seamless and personalised experience. Join LivePerson and a select group of your industry peers, as we discuss the top priorities to get CX and Automation right in 2022 and beyond.

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Shared or Self-Managed – understanding the role of a Security Operations Centre within an ICS

The objectives of an ICS focus on improving the patient/citizen care lifecycle whilst accelerating business and digital transformation across the NHS.

Through a technology lens, there are a number of challenges in providing ICS shared services. Join Logpoint to discuss the challenges that come with securing a shared service, including bringing together disparate or siloed infrastructures and understanding compliance.

Find out more

THE RISE OF THE CONVERSATIONAL CAMPUS

Leading universities in APAC are are prioritising modernising the student journey. What areas within the student journey could be automated and optimised? Can this be achieved whilst also maintaining personalisation demands?

Find out more

Future-proof your Identity: Build a platform that evolves with changing security needs and users experience expectations

Digital transformation has created a convergence of users, devices and applications that demands an identity-based security approach. With the identity perimeter exposed, organisations need new and better ways to protect it, whilst maintaining seamless and customised user experiences.

Find out more

Excellence in Public Sector Data Sharing

It’s more important than ever to leverage governed, clean, trusted data as a strategic asset across the Public Sector and make it available to data consumers within directorates as well as cross government. In this Public Sector Thought Leadership event, we will discuss with Public Sector Leaders the foundations required to democratize clean, trusted data within a directorate or a Public Sector Body and set the agenda and roadmap for Excellence in Public Sector Data Sharing. As a thought leader in Data Governance, Data Fabric & Data Sharing, you’ll have the opportunity to shape the future of Data Sharing for the UK Public Sector.

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Accelerating digital innovation and scaling up

Join our intimate roundtable event with the C-level executives to discuss the findings of the BCG and Google Cloud report. Be part of an open discussion on some of the biggest challenges and proven strategies to accelerate digital innovation.

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Utility-Telcos in the modern age: The power of self service

New tech, skyrocketing customer expectations, lower barrier for entry for competitors - we are witnessing a seismic shift in the utilities and telco sectors. Compound that with sudden and disruptive events. How are brands scaling and prioritising CX in these instances?

Join senior CX, digital and transformation peers and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitisation to deliver the human touch. Share experiences and explore best practises.

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AI-Powered Messaging: Finance in the Age of Conversation

How can you leverage AI-powered messaging to drive revenue, cut costs, and differentiate your brand in and increasingly competitive financial services landscape?

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Preparing for ransomware: How CISOs can improve their board reporting with automated security metrics

According to the Panaseer 2022 Security Leaders Peer Report, 91% of security leaders report to their board on ransomware protection. But can boards trust the information they’re being given? Our research shows that just 45% of security leaders are ‘very satisfied’ with the time, resources, accuracy, and detail of their ransomware board reporting. This falls to 33% among those in the financial services industry.

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Benelux: Future-proof your Identity: Build a platform that evolves with changing security needs and users experience expectations

Digital transformation has created a convergence of users, devices and applications that demands an identity-based security approach. With the identity perimeter exposed, organisations need new and better ways to protect it, whilst maintaining seamless and customised user experiences.

Find out more

AI-Powered Messaging: Utilities in the Age of Conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading utility brands are leveraging rich, convenient mobile messaging channels, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape. From discovery, through to purchase, support, upsell and renewal, we’ll explore how AI-powered messaging can help utility providers create seamless, efficient and hyper-personalised connections with their consumers across every step of the customer journey.

Find out more

Shared or Self-Managed – understanding the role of a Security Operations Centre within an ICS

The objectives of an ICS focus on improving the patient/citizen care lifecycle whilst accelerating business and digital transformation across the NHS.

Through a technology lens, there are a number of challenges in providing ICS shared services. Join Logpoint to discuss the challenges that come with securing a shared service, including bringing together disparate or siloed infrastructures and understanding compliance.

Find out more

Utility-Telcos in the modern age: The power of self service

New tech, skyrocketing customer expectations, lower barrier for entry for competitors - we are witnessing a seismic shift in the utilities and telco sectors. Compound that with sudden and disruptive events. How are brands scaling and prioritising CX in these instances?

Join senior CX, digital and transformation peers and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitisation to deliver the human touch. Share experiences and explore best practises.

Find out more

Retail Innovation Series: Why floor staff need messaging too

3 in 5 consumers say they would abandon their favourite brand after a bad customer service experience. With so much intense competition, brands need to focus on building human connections. But how is this achievable when retailers are losing experienced and valuable floor staff? How can they bring what works in-store, online and vice versa?

Join retail leaders and LivePerson to discuss how stores can offer personalised service through messaging and virtual assistants - at scale - to undoubtedly outshine competitors.

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ANZ Virtual Roundtable: The Conversational Future: CX for Sports, Gaming, and Entertainment

The migration of sports and gaming to the virtual world has taken off. Predicted revenues are in the billions of dollars. This has enticed many new brands to join the race. So it’s game on for brands to fiercely fight to keep a loyal following, but also set their sights on hyper-scale growth.

Join like minded sports and entertainment leaders from CX, marketing, digital, ecommerce, and sales alongside LivePerson, the Conversational AI leader to understand how and why applying conversational and proactive messaging creates frictionless and human interactions that foster brand loyalty, and more importantly - plays a vital part in increasing revenue.

Find out more

APAC Virtual Roundtable: Automotive Innovation Series: Facilitating the shift to virtual buying

No car was ever sold or serviced without a conversation.

Join chief care, revenue and growth leaders from automotive dealerships in APAC and LivePerson, the Conversational AI leader committed to seeing bots and humans work together, allowing dealerships to communicate through conversations, from any device, and on consumers’ own schedules.

Find out more

Restoring customer faith: Humanising care and CX at scale for Insurance companies

Leading insurers are well on their way with digitising the customer experience. Why? Because 86% of customers demand a personalised digital experience. Yet, insurers still lack ‘humanised’ care interactions that are personalised and compassionate.

Join leaders in CX, Marketing, and digital alongside LivePerson, a leading provider for brands such as Bupa, HSBC, and MDabroad. Together we will unpack how conversational AI enables brands to start proactive conversations and build relationships through personalised digital experiences.

Find out more

AI-Powered Messaging: Utilities in the Age of Conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading utility brands are leveraging rich, convenient mobile messaging channels, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape. From discovery, through to purchase, support, upsell and renewal, we’ll explore how AI-powered messaging can help utility providers create seamless, efficient and hyper-personalised connections with their consumers across every step of the customer journey.

Find out more

THE GREAT BALANCING ACT: HOW ARE WE BUILDING A PLATFORM TO AUTHENTICATE, AUTHORIZE, AND SECURE ACCESS.

Application builders: how are we building a platform that does not compromise security, user experience and digital Identity.

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The Taxonomy of SSE

Discussion around SASE/SSE , what elements make up the SSE stack and where you are on the journey.

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Telco: Reach peak productivity and customer satisfaction with messaging

Consumers have more flexibility in choosing telecom than ever before, and we can help you win. Hone in on customer experience and retention to deliver convenient, personalised support in channels customers love.

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APAC Virtual Roundtable: The Future of the Fast Food Experience

The pandemic has shifted where and how consumers choose to eat. Everything meaningful that happens at the restaurant, could now occur on a mobile device. This digitalisation of restaurants is not a technology project, it is a business impact project.

Join small and large chain restaurant leaders in CX, marketing, digital, ecommerce and sales, and LivePerson, the Conversational AI leader to understand why and how conversational commerce allows for frictionless ordering and a persistent relationship in your customer’s pocket, and more importantly - how it plays a vital part in increasing revenue.

Find out more

Restoring customer faith: Humanising care and CX at scale for Insurance companies

Leading insurers are well on their way with digitising the customer experience. Why? Because 86% of customers demand a personalised digital experience. Yet, insurers still lack ‘humanised’ care interactions that are personalised and compassionate.

Join leaders in CX, Marketing, and digital alongside LivePerson, a leading provider for brands such as Bupa, HSBC, and MDabroad. Together we will unpack how conversational AI enables brands to start proactive conversations and build relationships through personalised digital experiences.

Find out more

How Automation Drives Transformation in the Month-End Close – Europe

Join our exclusive roundtable to discover how large enterprise organisations can transform their financial close process. We’ll discuss the importance of People, Process and Technology and how to build a compelling business case to make change possible.

Find out more

APAC Virtual Roundtable: Automotive Innovation Series: Facilitating the shift to virtual buying

No car was ever sold or serviced without a conversation.

Join chief care, revenue and growth leaders from automotive dealerships in APAC and LivePerson, the Conversational AI leader committed to seeing bots and humans work together, allowing dealerships to communicate through conversations, from any device, and on consumers’ own schedules.

Find out more

How prepared are you for the next unknown? : Building CX to scale

The pandemic and recent series of natural disasters and political crises have shown us that businesses must be able to adjust their service levels almost overnight. AI can play a significant role when scale and efficiency are in question. Multiple customer issues can be resolved simultaneously. It can leave customers feeling like their problem was resolved in one seamless conversation, including through multiple channels. In fact, LivePerson research shows that in certain industries, 70% of conversations can be automated.

Join senior CX, digital and transformation peers and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitisation to deliver the human touch before, during and after a disruptive event. Share experiences and explore best practises.

Find out more

Travel and hospitality: CX in the age of change

Travel is about to explode again. Restrictions are easing up. The opportunity to create meaningful and memorable customer experiences are up for grabs! Winning back customer trust and loyalty is key, but the unpredictability of the new world we live in remains a concern seeded heavily in the minds of both brands and their customers alike. How can the travel and hospitality industry prepare their CX strategy for future unknowns, while capitalising on the influx of opportunity present.

Join leaders in CX, marketing, digital, and sales and LivePerson, the Conversational AI leader to discuss the best ways to manage expectations and embrace digitization to empower customers, whilst you share experiences and explore best practices.

Find out more

How Automation Drives Transformation in the Month-End Close – DACH

Join our exclusive roundtable to discover how large enterprise organisations can transform their financial close process. We’ll discuss the importance of People, Process and Technology and how to build a compelling business case to make change possible.

Find out more

Retail: challenging the status quo in the age of conversation

The face of retail has changed, but brands still need a way to build engagement, trust, and repeat purchases. With LivePerson’s Conversational AI for retail, your brand can proactively connect with shoppers to unlock new revenue streams and deliver new customer support touchpoints.

Find out more

How prepared are you for the next unknown? : Building CX to scale

The pandemic and recent series of natural disasters and political crises have shown us that businesses must be able to adjust their service levels almost overnight. AI can play a significant role when scale and efficiency are in question. Multiple customer issues can be resolved simultaneously. It can leave customers feeling like their problem was resolved in one seamless conversation, including through multiple channels. In fact, LivePerson research shows that in certain industries, 70% of conversations can be automated.

Join senior CX, digital and transformation peers and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitisation to deliver the human touch before, during and after a disruptive event. Share experiences and explore best practises.

Find out more

Travel and hospitality: CX in the age of change

Travel is about to explode again. Restrictions are easing up. The opportunity to create meaningful and memorable customer experiences are up for grabs! Winning back customer trust and loyalty is key, but the unpredictability of the new world we live in remains a concern seeded heavily in the minds of both brands and their customers alike. How can the travel and hospitality industry prepare their CX strategy for future unknowns, while capitalising on the influx of opportunity present.

Join leaders in CX, marketing, digital, and sales and LivePerson, the Conversational AI leader to discuss the best ways to manage expectations and embrace digitization to empower customers, whilst you share experiences and explore best practices.

Find out more

Retail: challenging the status quo in the age of conversation

The face of retail has changed, but brands still need a way to build engagement, trust, and repeat purchases. With LivePerson’s Conversational AI for retail, your brand can proactively connect with shoppers to unlock new revenue streams and deliver new customer support touchpoints.

Find out more

DACH Virtual Roundtable Event: Best Practices to Bridge the Security and DevOps Gap

How can we break down the siloes between the people who create the code and those who operate the software to collaborate and have collective responsibility to create a more secure environment?

Find out more

Accelerating digital innovation and scaling up

Join our intimate roundtable event with the C-level executives to discuss the findings of the BCG and Google Cloud report. Be part of an open discussion on some of the biggest challenges and proven strategies to accelerate digital innovation.

Find out more

Airlines: challenging the status quo in the age of conversation

Many countries across the globe are welcoming back tourists with a lot of pent-up consumer desire to travel. While this is good news for airlines – growing consumer confidence and demand for travel means the stakes are higher than ever.

Airlines must act now to adapt to the current climate and seize this opportunity to innovate the customer experience. Enter: Conversational AI and messaging. According to LivePerson, 70% of people choose to message when given the option. So, are you giving your customers the support they need, on the channel of their choice, in those moments that matter?

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Airlines: The power of proactive conversations for airline passenger self service

In the last decade, airlines have gradually been implementing customer self service projects. The benefits are clear - travellers would have access to updates whenever they need it. But why are travellers still spending up to 8 hours on hold to reach their airline?

Join leaders in CX, marketing, digital, and sales and LivePerson, the Conversational AI leader to discuss the best ways to manage expectations and embrace digitization to empower customers, whilst you share experiences and explore best practices.

Find out more

Future-proof your Identity: Build a platform that evolves with changing security needs and users experience expectations

Digital transformation has created a convergence of users, devices and applications that demands an identity-based security approach. With the identity perimeter exposed, organisations need new and better ways to protect it, whilst maintaining seamless and customised user experiences.

Find out more

BENELUX & NORDICS Virtual Roundtable Event: From Data Governance to Data Excellence – how to deliver business value through data

Chief Data Officers and Data Practitioners are at the helm of using data for business innovations both internally and externally. Their biggest priority is to turn data into actionable insights for the business and IT consumers. In fact, providing clean and trusted data is one of the common objectives for any CXO led data initiatives.

Find out more

ANZ & SEA Virtual Roundtable: The Conversational Future: CX for Sports, Gaming, and Entertainment

The migration of sports and gaming to the virtual world has taken off. Predicted revenues are in the billions of dollars. This has enticed many new brands to join the race. So it’s game on for brands to fiercely fight to keep a loyal following, but also set their sights on hyper-scale growth.

Join like minded sports and entertainment leaders from CX, marketing, digital, ecommerce, and sales alongside LivePerson, the Conversational AI leader to understand how and why applying conversational and proactive messaging creates frictionless and human interactions that foster brand loyalty, and more importantly - plays a vital part in increasing revenue.

Find out more

ANZ & SEA Virtual Roundtable: The future of work: working with AI to improve job satisfaction for contact centre agents

Contact centre leaders have long touted the connection between happy agents and happy customers. Rapidly, we saw the pandemic destabilise both. Overnight contact centres were inundated with high volumes of support enquiries. Frustrated customers listened to elevator music on loop alongside the dreaded phrase “we’re experiencing high call volumes”. After longer than ever wait times agents on the frontline face the brunt of the already disgruntled customer. Unfortunately, this scenario still plagues many contact centres.

Join contact centre leaders alongside LivePerson, the Conversational AI leader, to gain valuable insights and guidance that solve for agent churn, safeguarding your business from ‘the great resignation’. During this session you will have the opportunity to discuss with like-minded peers the ways in which new tech like automation and AI can create excellence in employee experience and employee satisfaction.

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APAC Virtual Roundtable: The Future of the Fast Food Experience

The pandemic has shifted where and how consumers choose to eat. Everything meaningful that happens at the restaurant, could now occur on a mobile device. This digitalisation of restaurants is not a technology project, it is a business impact project.

Join small and large chain restaurant leaders in CX, marketing, digital, ecommerce and sales, and LivePerson, the Conversational AI leader to understand why and how conversational commerce allows for frictionless ordering and a persistent relationship in your customer’s pocket, and more importantly - how it plays a vital part in increasing revenue.

Find out more

APAC Virtual Roundtable: The Future of the Fast Food Experience

The pandemic has shifted where and how consumers choose to eat. Everything meaningful that happens at the restaurant, could now occur on a mobile device. This digitalisation of restaurants is not a technology project, it is a business impact project.

Join small and large chain restaurant leaders in CX, marketing, digital, ecommerce and sales, and LivePerson, the Conversational AI leader to understand why and how conversational commerce allows for frictionless ordering and a persistent relationship in your customer’s pocket, and more importantly - how it plays a vital part in increasing revenue.

Find out more

APAC Virtual Roundtable: Insurance: Connecting with customers through times of disaster and crisis

Leading insurers are already on their journey to digitally transform their business. We know that AI can play a significant role in driving hyper-scale and efficiency. After all, Liveperson research shows 74.2% of insurance conversations can be automated. And AI also offers the opportunity to create sticky customer relationships and deliver revenue with upsell in the moment and conversational marketing tactics.

Join leaders in CX, marketing, digital, and sales and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitization to deliver the human touch before, during and after a crisis, whilst you share experiences and explore best practises.

Find out more

European Virtual Roundtable Event: Cryptocurrency: challenging the status quo in the age of conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading crypto exchanges and challenger banks are leveraging rich, convenient mobile messaging, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape.

Find out more

European Virtual Roundtable Event: AI-Powered Messaging: Utilities In The Age Of Conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading utility brands are leveraging rich, convenient mobile messaging channels, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape. From discovery, through to purchase, support, upsell and renewal, we’ll explore how AI-powered messaging can help utility providers create seamless, efficient and hyper-personalised connections with their consumers across every step of the customer journey.

Find out more

UK Virtual Roundtable Event: How to make your cybersecurity team more efficient and effective using automation

At this roundtable we’ll explore the benefits of automation and which technologies deliver the greatest return on investment. It’s an opportunity to discuss how to make more of your time and resources by automating security metrics and measurement in areas such as privileged access management, application vulnerability management and entity-centric risk.

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European Virtual Roundtable Event: AI-Powered Messaging: Gambling in the Age of Conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading gambling brands are leveraging rich, convenient mobile messaging, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape.

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European Virtual Roundtable Event: Cryptocurrency: challenging the status quo in the age of conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading crypto exchanges and challenger banks are leveraging rich, convenient mobile messaging, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape.

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APAC Virtual Roundtable: Automotive Innovation Series: Facilitating the shift to virtual buying

No car was ever sold or serviced without a conversation.

Join chief care, revenue and growth leaders from automotive dealerships in APAC and LivePerson, the Conversational AI leader committed to seeing bots and humans work together, allowing dealerships to communicate through conversations, from any device, and on consumers’ own schedules.

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APAC Virtual Roundtable: Insurance: Connecting with customers through times of disaster and crisis

Leading insurers are already on their journey to digitally transform their business. We know that AI can play a significant role in driving hyper-scale and efficiency. After all, Liveperson research shows 74.2% of insurance conversations can be automated. And AI also offers the opportunity to create sticky customer relationships and deliver revenue with upsell in the moment and conversational marketing tactics.

Join leaders in CX, marketing, digital, and sales and LivePerson, the Conversational AI leader to discuss the best ways to prepare and embrace digitization to deliver the human touch before, during and after a crisis, whilst you share experiences and explore best practises.

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UK & Netherlands Virtual Roundtable Event: Delivering the data upskilling agenda: from decades-old good ideas to sustainable change programmes

Join your peers from some of the largest manufacturing and public sector organisations across the UK and Netherlands, all facing a common challenge: top leadership has stated data, analytics and AI should become foundational to all decision-making, but left the “how” up to you! Facilitated by Shaun McGirr of Dataiku, you will share stories of success and challenges in planning for and executing this huge task.

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APAC Virtual Roundtable: Automotive Innovation Series: Facilitating the shift to virtual buying

No car was ever sold or serviced without a conversation.

Join chief care, revenue and growth leaders from automotive dealerships in APAC and LivePerson, the Conversational AI leader committed to seeing bots and humans work together, allowing dealerships to communicate through conversations, from any device, and on consumers’ own schedules.

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European Virtual Roundtable Event: AI-Powered Messaging: Utilities In The Age Of Conversation

Join LivePerson and a select group of your peers, as we explore how the world’s leading utility brands are leveraging rich, convenient mobile messaging channels, coupled with intelligent automation, to elevate their sales and service strategy in an increasingly competitive landscape. From discovery, through to purchase, support, upsell and renewal, we’ll explore how AI-powered messaging can help utility providers create seamless, efficient and hyper-personalised connections with their consumers across every step of the customer journey.

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APAC Virtual Roundtable: Retail Innovation Series: Creating Frictionless Online-Offline Shopping Experiences

In-store shopping is back. But shoppers still rely on social media and websites to buy. We know that customers continue to experience friction points like disjointed checkout experiences, lack of sales support, and difficult discovery journeys, which make it harder for customers to complete a purchase

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Accelerate growth and build trust with conversational AI: achieving sales and service result in weeks

Join LivePerson as we explore how to accelerate the path towards digital sales and service. Walk away with the blueprint for how to go live with automation and crucially, human empathy and intelligence, within weeks.

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Virtual Roundtable Event: Fashion Wholesaling – Building Brand Value in transformative times

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European Virtual Roundtable: Automating the Financial Close: Unlocking Human Capacity

Join our exclusive roundtable to discover how large enterprise organisations can transform their financial close process. We’ll discuss the importance of People, Process and Technology and how to build a compelling business case to make change possible.

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APAC Virtual Roundtable: Retail Innovation Series: Creating Frictionless Online-Offline Shopping Experiences

In-store shopping is back. But shoppers still rely on social media and websites to buy. We know that customers continue to experience friction points like disjointed checkout experiences, lack of sales support, and difficult discovery journeys, which make it harder for customers to complete a purchase

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All Roads Lead To The Customer: Celebrating Human Experiences And AI

With AI-powered messaging, the entire customer experience takes place in the form of a two-way conversation. Join us in our virtual showcase to learn about what it means to be a conversational business.

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UK Virtual Roundtable Event: Getting ahead of ARGA: more than just a ‘UKSOX’

In this exclusive roundtable, we’ll discuss the practical steps that organisations can take to get ahead of the Audit, Reporting and Governance Authority (ARGA) regime and prepare for new regulatory obligations–ideally, doing so easily, efficiently and effectively while learning lessons from the US experience since 2002.

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European Virtual Roundtable: Move the goalposts – beyond counting models in production to measuring economic benefits to stakeholders

Join your Retail, Media and CPG peers from the UK and Netherlands to discuss how you are measuring contributions to top- and bottom-line growth, facilitated by Shaun McGirr of Dataiku. Together you will share stories of success and challenges in moving stakeholder expectations from visible output (POCs, pilots, models in production) to tangible outcomes (benefits delivered).

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UK&I Virtual Roundtable: The Great Balancing Act: Security, Privacy, and Convenience

Auth0 will be hosting this exclusive Virtual Roundtable Event for Technology & Digital Leaders to discuss how identity can help address the challenges that businesses face in providing services in a flexible and secure way, whilst protecting private data and ensuring a seamless experience for users.

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European Virtual Roundtable: How To Improve Governance Of Data With An End-To-End Approach To Finance Data Management

Finance Data is increasingly becoming a focus of attention of organizations all over the world, as they are looking for ways to optimize and automate the management of their data.

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Benelux Virtual Event: IBM Data & AI Academy for The Public Sector: The Data Use Challenge

Come and join the IBM Data and AI academy in November to discuss which options are available to Dutch Public sector entities to exchange information in a trusted, thorough & open way.  You will be able to discuss the pros and cons of various possibilities and check out IBM’s point of view around the market concept of a Data fabric.  

This event will be hosted in Dutch.

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DACH Virtual Roundtable: How To Increase Signup, Adoption And Revenue Through Seamless Customer Experience

Join the roundtable with Flo Health to discover how they have secured a safe and seamless user-experience with the support of the Auth0 Identity Platform.

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UK Virtual Roundtable: How Can We Stay Cyber-Insured?

How do we know our controls are fully protecting us at all times? That’s the killer question in a ransomware-ridden world where cyber moves towards becoming an uninsurable risk for some. Join Panaseer and a select few of your peers at this UK virtual roundtable event.

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ANZ Virtual Roundtable: Intelligent Sales Forecasting: Call your Numbers with Confidence

80 percent of organizations miss their forecast numbers by 25 percent or more—often, by much more—creating problems for the organisation beyond the sales team. However, innovative Revenue Leaders are finding ways to overcome this decades-old problem and call their forecast numbers with confidence.

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UK Virtual Roundtable Event: Enterprise Payment Optimization – How Can Payment Processes Be Optimized?

Payments are at the center, at the very core of every business. Cash Flows are the lifeblood of a company and in essence drive the business and the decision making. Without receiving cash in a timely manner for producing a product or rendering a service, liquidity could dry up. We discuss how outbound payments can be optimized to reach Enterprise Payment Optimization.

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European Virtual Roundtable Event: Enterprise Payment Optimization – How Can Payment Processes Be Optimized?

Payments are at the center, at the very core of every business. Cash Flows are the lifeblood of a company and in essence drive the business and the decision making. Without receiving cash in a timely manner for producing a product or rendering a service, liquidity could dry up. We discuss how outbound payments can be optimized to reach Enterprise Payment Optimization.

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UK Virtual Roundtable Event: Data Protection, Privacy & Transparency for Public Sector

Join a peer discussion on data governance, protection, and privacy within the public sector. How do we manage data responsibly to lower risk and enforce data centric protection whilst increasing data intelligence to improve services to the public.

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European Virtual Roundtable Event: Reshaping Customer Experience in the Financial Services industry

How great data drives exceptional Customer Experience.

Join experts from Deloitte, Informatica and a leading Insurance company along with your industry peers for the interactive discussion.

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Benelux Virtual Event: IBM Data & AI Academy – Good Decisions Are Integrated: Apply Planning Analytics Across Your Organization

Join the discussion and discover the benefit of extended planning analytics, combining strategic planning, Financial Planning Analytics and operational planning and forecasting. Get inspired from the market trends evolution and use cases implementation presentations from IBM partners and clients as well as roundtable interactions with your peers.

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German Virtual Event: The Resilient Enterprise – Digital Transformation Empowering The Workforce In The Content Cloud

Digital-first organisations with best of breed collaboration tools and intelligent workflows proved to be the most resilient amid the pandemic. Streamlining the workforce, suppliers, partners and customers collaboration on content securely, became even more key to business efficiency. Join IBM and Box as they host a series of global virtual roundtables to discuss digital transformation in a hybrid environment.

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Virtual Roundtable: Evolution in the Month-End Close: How Automation Drives Transformation

Join Trintech and a select group of Financial Leaders from across industry corporations in UK&I and the Netherlands for this exclusive interactive discussion.

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German Virtual Event: The Resilient Enterprise – Digital Transformation Empowering The Workforce In The Content Cloud

Digital-first organisations with best of breed collaboration tools and intelligent workflows proved to be the most resilient amid the pandemic. Streamlining the workforce, suppliers, partners and customers collaboration on content securely, became even more key to business efficiency. Join IBM and Box as they host a series of global virtual roundtables to discuss digital transformation in a hybrid environment.

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Benelux Virtual Roundtable: Labs Come To You With Business Automation

Transform and grow your business using AI-powered Automation.

Further to the intelligent automation roundtable we hosted in June, now is the time to continue and deep dive into how to start with Hyperautomation and learn more about new levels of productivity with AI and Robotic Process Automation (RPA).

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Nordics Virtual Roundtable: Democratising data science: promise, pitfalls and practicalities

Join your Nordic peers across industries to discuss why and how you can democratise data science, facilitated by Shaun McGirr of Dataiku. Together you will discuss the reasons you are prioritising this work and pitfalls you may have encountered already. Then in industry-specific breakout groups, you will share and develop practical strategies to realise this value in your organisation.

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ANZ Virtual Roundtable Event: The Resilient Financial Services Enterprise – Digital Transformation Empowering the Workforce in the Content Cloud

Digital-first financial services organizations with best of breed collaboration tools and intelligent workflows proved to be the most resilient amid the pandemic. A new - and different - normal could compel banks and financial institutions to embrace continual reinvention of their business models and solutions, while staying apace with digital-enabled clients. Streamlining the workforce, suppliers, partners and customers collaboration on content securely, becomes even more key to business efficiency.
Join IBM and Box as they host a virtual roundtable to discuss digital transformation in a hybrid environment for the Financial Services industry.

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ANZ Virtual Roundtable Event: The Resilient Financial Services Enterprise – Digital Transformation Empowering the Workforce in the Content Cloud

Digital-first financial services organizations with best of breed collaboration tools and intelligent workflows proved to be the most resilient amid the pandemic. A new - and different - normal could compel banks and financial institutions to embrace continual reinvention of their business models and solutions, while staying apace with digital-enabled clients. Streamlining the workforce, suppliers, partners and customers collaboration on content securely, becomes even more key to business efficiency.
Join IBM and Box as they host a virtual roundtable to discuss digital transformation in a hybrid environment for the Financial Services industry.

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US Virtual Roundtable Event: Managing Healthcare Facilities Through The Pandemic And Beyond

Managing healthcare facilities is more than just operations and cost savings. It's about people and maintaining a high quality of care. And today's advanced technologies are introducing new ways to manage spaces safely to encourage both patient and employee well-being and operational efficiency.
Providing optimal spaces and services while keeping costs low takes a carefully balanced approach to equipment tracking, lease management, capital planning, maintenance and space optimization - especially in a time where guidelines and protocols are constantly changing.

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APAC Virtual Roundtable Event: Digitalisation To Enhance Supply Chain Visibility In An Uncertain Pandemic Environment

Join IBM and your industry peers as we explore challenges and the ways we are looking forward to a new year of supply chain successes.

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US Virtual Roundtable Event: Business Resiliency – Put AI Driven Insights To Work To Improve Supply Chain Resiliency And Business Operations Continuity

Join IBM and a select group of you peers as we discuss how to weather any storm, minimize disruption to your business and better protect your critical assets.

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US Virtual Roundtable Event: Optimizing Profitable Omnichannel Delivery for a Successful Holiday Season

Join IBM and your peers as we explore the automated process for efficient omnichannel order fulfillment, how to meet customer promises, and planning for inventory needs across all locations. Join us for tips to optimize your inventory promising strategy for a successful 2021 holiday season.

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Virtual Roundtable Event: Reimagining Finance In A Borderless Enterprise

Join IBM and a select group of your peers for this exclusive event we will take the perspective of the ‘HQ’ organization on how they are looking upon their respective centers to execute transformation - not only for Finance, but also for the overall organization - through processes, methods and tools adopted by the Finance organization.

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US Virtual Roundtable Event: Blockchain Fuels Trust And Transparency In Supply Chain

Supply chains today are increasingly complex and subject to unforeseen disruptions and growing costs. Visibility is limited as goods move from the supplier's supplier to the customer's customer, and transactions are often still paper based. Learn how blockchains are best suited for collaboration, data sharing and visibility across the entire supply chain ecosystem.

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US Virtual Roundtable Event: Optimizing Profitable Omnichannel Delivery for a Successful Holiday Season

Join IBM and your peers as we explore the automated process for efficient omnichannel order fulfillment, how to meet customer promises, and planning for inventory needs across all locations. Join us for tips to optimize your inventory promising strategy for a successful 2021 holiday season.

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US Virtual Roundtable Event: Data Platforms: Unlock Data For Insights And Digital Excellence

Join IBM and a select group of industry peers to discuss the path to digital excellence with data and how to unlock value of enterprise data for operational, analytical, data science and AI.

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US Virtual Roundtable Event: A Pragmatic Approach To Managing Digitization Of Engineering In The A&D Industry

Join peers and industry leaders as we discuss the digitization of the engineering discipline in A&D. Learn how a digital engineering platform designed to manage engineering data threads across disciplines can accelerate your digital transformation.

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US Virtual Roundtable Event: Business Resiliency – Put AI Driven Insights To Work To Improve Supply Chain Resiliency And Business Operations Continuity

Join IBM and a select group of you peers as we discuss how to weather any storm, minimize disruption to your business and better protect your critical assets.

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Virtual Roundtable Event: The Value Of AI-Powered Business Intelligence With Tableau

Data visualization combined with exponential technologies, such as AI/ML and blockchain, can expose relevant data in a way that’s easy to consume and take actions across enterprise.

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US Virtual Roundtable Event: Building A Smarter, Safer, And More Sustainable Food Ecosystem

Join IBM and your industry peers as we learn about the fastest growing use cases for blockchain in the food supply chain and how they are transforming the industry.

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US Virtual Roundtable Event: Augment the power of EDI with API’S

Join us for this round table, where we’ll discuss how to adopt a unified platform for EDI and API transactions to maximize business partner connectivity. Learn how to augment your existing B2B infrastructure for a more resilient supply chain and hear how IBM is driving this innovation.

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US Virtual Roundtable Event: Managing Healthcare Facilities Through The Pandemic And Beyond

Managing healthcare facilities is more than just operations and cost savings. It's about people and maintaining a high quality of care. And today's advanced technologies are introducing new ways to manage spaces safely to encourage both patient and employee well-being and operational efficiency. Providing optimal spaces and services while keeping costs low takes a carefully balanced approach to equipment tracking, lease management, capital planning, maintenance and space optimization - especially in a time where guidelines and protocols are constantly changing.

Find out more

US Virtual Roundtable Event: 2021 Travel Comeback – Manage Unpredictable Sales And Service Demands With Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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US Virtual Roundtable Event: Adopting A Simple Storage Strategy In A Complex Hybrid World

Join IBM and a select group of your peers as we discuss how having the right solutions will unleash the full potential of your hybrid cloud environment.

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US Virtual Roundtable Event: Are Your Food Manufacturing Assets Prepared To Meet The Reality Of Covid-19 Era Demand?

Join IBM and a select group of your peers as we discuss how scalable, safe and reliable operations have never been more critical for food manufacturers.

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US Virtual Roundtable Event: Building A Smarter, Safer, And More Sustainable Food Ecosystem

Join IBM and your industry peers as we learn about the fastest growing use cases for blockchain in the food supply chain and how they are transforming the industry,

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US Virtual Roundtable Event: 2021 Travel Comeback – Manage Unpredictable Sales And Service Demands With Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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European Virtual Roundtable Event: AI-Powered Messaging: Preparing for Travel’s Comeback in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading travel brands are leveraging rich, convenient messaging channels – coupled with intelligent automation – to manage unpredictable surge in sales and service demands, boost revenue and drive customer satisfaction in the long-awaited return to travel.

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US Virtual Roundtable Event: A Pragmatic Approach To Managing Digitization Of Engineering In The A&D Industry

Join peers and industry leaders as we discuss the digitization of the engineering discipline in A&D. Learn how a digital engineering platform designed to manage engineering data threads across disciplines can accelerate your digital transformation.

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US Virtual Roundtable Event: Adopting a simple storage strategy in a complex hybrid world

Join IBM and a select group of your peers as we discuss how having the right solutions will unleash the full potential of your hybrid cloud environment.

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UK Virtual Roundtable Event: How To Embrace AI While Using It To Deliver Better Public Services

We often only see the negative consequences of AI in the media, but in this roundtable we will discuss how using responsible and explainable AI can shift the perception of AI both publicly and internally within government organisations in a positive way.

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European Virtual Roundtable Event: AI-Powered Messaging: Preparing for Travel’s Comeback in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading travel brands are leveraging rich, convenient messaging channels – coupled with intelligent automation – to manage unpredictable surge in sales and service demands, boost revenue and drive customer satisfaction in the long-awaited return to travel.

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European Virtual Roundtable Event: AI-Powered Messaging: Commerce in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading retailers are scaling their messaging and automation capabilities to elevate their care, sales and marketing strategies in a digital-first world.

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EMEA Virtual Roundtable: Transforming the supply chain as the world shifts to digital

Businesses are experiencing unprecedented challenges around business continuity, planning and supply chain flexibility. From leveraging inventory across distribution channels, optimizing fulfilment and delivering excellent customer service, the supply chain is feeling the strain. This roundtable will be a rich, interactive discussion around understanding the disruption and evolution in supply chain primarily driven by evolving customer expectations – free, fast, convenient and personalized.

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The Netherlands Virtual Roundtable Event: Mastering the Economics of AI

How to get the most value out of your AI initiatives with stakeholders who have different AI maturity levels? Shaun McGirr, AI Evangelist at Dataiku, will facilitate a discussion among your peers to share insights and lessons on how to overcome this problem.

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European Virtual Roundtable Event: AI-Powered Messaging: Commerce in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading retailers are scaling their messaging and automation capabilities to elevate their care, sales and marketing strategies in a digital-first world.

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APAC Virtual Roundtable Event: 2021 Travel Comeback – Manage unpredictable sales and service demands with Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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US Virtual Roundtable Event: Cyber Readiness: Attacks don’t happen on paper, why measure human capability that way?

Why, despite the rapid pace of threats, do we still measure skills with paper? Time and again it has been proven that effective defense is not about having the right certificates - but the right planning, knowledge, and skills to build resilience.

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US Virtual Roundtable Event: 2021 Travel Comeback – Manage unpredictable sales and service demands with Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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Benelux Virtual Roundtable Event: Don’t be the next frontline headline! Why Zero Trust matters to all businesses

Join Illumio and a select group of Information Security Leaders from across the BENELUX region as they discuss a Zero Trust security posture.

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UK Virtual Roundtable: The Future of HR – Humans augmented by Digital Workers achieving greater heights

Join a select group of senior HR professionals from global enterprises along with a panel of experts to explore how your peers are thinking about the future of HR, the role of technology to this future and the new reality of the post pandemic change in working lifestyles.

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US Virtual Roundtable Event: Cyber Readiness: Attacks don’t happen on paper, why measure human capability that way?

Why, despite the rapid pace of threats, do we still measure skills with paper? Time and again it has been proven that effective defense is not about having the right certificates - but the right planning, knowledge, and skills to build resilience.

Find out more

APAC Virtual Roundtable Event: 2021 Travel Comeback – Manage unpredictable sales and service demands with Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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Benelux Virtual Roundtable Event: Driving value through Business Platforms

The platform economy is expected to expand to nearly one third of all global commerce by 2025. Join your peers in a discussion, share learnings and get inspired by the steps to take to build your own Business Platform or join an ecosystem-built Business Platform.

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Benelux Virtual Event: IBM Data Academy for Public Organisations – Smarter Document Handling

Join IBM and your peers as we explore how public services organisations can more effectively use and leverage their documents, policies, and unstructured data to improve access, transparency, and accountability.

Organization Leaders - learn and discuss how to empower your teams to better manage documents and information environments as well as to employ governance methods for efficient archiving and easy access.
Technical Leaders - learn about new industry leading knowledge modeling, classification and access tools such as Watson Discovery, Watson Assistant and Watson Knowledge Studio.

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Netherlands Virtual Roundtable Event: Your journey to intelligent automation at scale

Join your peers in a discussion, share learnings and get inspired by the value created by the combination of automation and of AI, to make every interaction, experience and business process more intelligent.

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European Virtual Roundtable Event: AI-Powered Messaging: Commerce in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading retailers are scaling their messaging and automation capabilities to elevate their care, sales and marketing strategies in a digital-first world.

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Virtual Retreat: The continuous, cookieless connection – Generate revenue and build lifetime value with Conversational AI

LivePerson are hosting their second Virtual Executive Retreat running June 15-16 (mainstage content) and June 22-23 (masterclasses) to explore how leading brands are using Conversational AI to create personalized commerce experiences that bridge the gap between digital and personal.

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US Virtual Roundtable Event: 2021 Travel Comeback – Manage unpredictable sales and service demands with Conversational AI & Messaging

Industry leaders agree: travel is about to make a comeback in a big way. While this is good news for travel brands, it also means they are likely to see another surge in contact volume — and the stakes are higher than ever, as customer experience is sure to be a differentiator in the return to travel. Join LivePerson and a select group of your peers as we discuss how AI-powered messaging along with LivePerson’s fully managed contact center as a service (CCaaS) can help travel brands overcome limitations of reduced staff capacity and unpredictable demand to seamlessly manage fluctuations in contact volume — from pandemic-related intents like redeeming vouchers, to more typical issues like inclement weather, and more.

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Benelux Virtual Event: IBM Data & AI Academy for Financial Services – Improving your Data Governance and Compliance

Join your peers to hear and discuss how to minimize risk, govern, protect and secure data, and maintain compliance.
Business Leaders - discover how you can empower your teams, sharing and collaborating with data managed by all parts of your organisation thanks to data governance.
Technical Leaders - be introduced to award winning solutions allowing data catalogues, data privacy, data anonymisation and data masking.

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European Virtual Roundtable Event: AI-Powered Messaging: Commerce in the Age of Conversation

Join LivePerson, the Conversational AI leader, and your peers as we explore how the world’s leading retailers are scaling their messaging and automation capabilities to elevate their care, sales and marketing strategies in a digital-first world.

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UK Virtual Roundtable Event: DevSecOps in Financial Services: How Security Teams are Keeping Pace with Modern Application Development

In this interactive session hosted by The Network Group and sponsored by Akamai, we invite you to share your experience of DevSecOps within UK financial services and discuss securities' pivotal role in technology innovation and its delivery

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Benelux Virtual Roundtable Discussion: DataOps to Data Insights: How to become a data-driven Enterprise

Qlik will be hosting this exclusive Virtual Roundtable Event for Technology & Digital Leaders in the Benelux Region on how real-time data integration and analytics can be used as a driving force to becoming a data-driven Enterprise in the Digital era.

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UK Virtual Roundtable Event: Finance 2.0: Accelerating the Financial Close for a Sustainable Future

Join Trintech and a select group of Financial Leaders as we examine how organisations of all sizes can quickly and easily change and improve the way their finance team works by taking the step to automation.

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UK Virtual Roundtable Event: From a Sprint to a Marathon – How do you address your post pandemic security posture?

Join Tenable experts for this interactive roundtable where we will discuss the repercussions the pandemic has had on cybersecurity teams within UK Financial Service organisations.

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DACH Virtual Roundtable Event: Identity Management as a driving force for Digital Transformation

Auth0 will be hosting this exclusive Virtual Roundtable Event for Technology & Digital Leaders in the DACH Region to discuss how identity management can be used as a driving force for digital transformation.

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Nordic Virtual Roundtable Event: How to democratize the use of data – Trends, Best Practices, and how to meet business outcomes via Data Governance

Join Informatica as they host this exclusive roundtable for Data Leaders from across industry corporations.

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UK Virtual Roundtable Event: FINANCIAL SERVICES: HOW TO DRIVE VALUE FROM YOUR WORKPLACE EXPERIENCE AGENDA & ACCELERATE YOUR INTEGRATED ECOSYSTEM VISION

Covid-19 has caused unprecedented challenges & economic concerns for every organisation worldwide. In the face of global lockdowns in March 2020, Financial Services firms were forced to accelerate WFH technology such as Microsoft Teams, overcoming long-term blockers to ensure stability & business continuity for colleagues.

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DACH Virtual Roundtable Event: Don’t be the next frontline headline! Why Zero Trust matters to all businesses

Join Illumio and a select group of Information Security Leaders from across the DACH region as they discuss a Zero Trust security posture.

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US Virtual Roundtable Event: Stop batching about EDI and File Transfers. Build a smarter B2B ecosystem

Join IBM Sterling to discuss how to embrace digital transformation by modernizing your B2B Integration and file transfer environment by leveraging emerging technologies to manage demand with speed and security.

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US Virtual Roundtable Event: Improve product quality and yield with intelligent, secure, and adaptable manufacturing operations

Join IBM and your peers to discuss how Industry 4.0 is revolutionizing the way companies manufacture, improve and distribute their products.

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US Virtual Roundtable Event: Managing Complexity in Automotive Engineering

Join IBM and your peers as we explore key vehicle engineering topics.

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US Virtual Roundtable Event: The time is now. Get ready for a new era of supply chain management!

Join IBM and your industrial peers as we explore some of the challenges and the ways we are looking forward to a new year of supply chain successes.

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UK Virtual Roundtable Event: Achieving Real Outcomes at Scale in Third-Party Cyber Risk Management

Join DVV Solutions and BlueVoyant in this interactive roundtable to explore the lessons we are all learning about identifying and mitigating potential critical business disruptions, and how can we create more scalable and compliant models for Third-Party cyber risk management across the entire ecosystem.

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DACH Virtual Roundtable Event: Modernizing your SOC

Join us to discuss the security landscape and the best ways to modernize your security with a handful of your peers and Google Cloud at this exclusive invite-only roundtable.

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US Virtual Roundtable Event: The time is now. Get ready for a new era of supply chain management!

Join IBM and your industrial peers as we explore some of the challenges and the ways we are looking forward to a new year of supply chain successes.

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US Virtual Roundtable Event: Managing Complexity in Automotive Engineering

Join IBM and your peers as we explore key vehicle engineering topics.

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US Virtual Roundtable Event: Improve product quality and yield with intelligent, secure, and adaptable manufacturing operations

Join IBM and your peers to discuss how Industry 4.0 is revolutionizing the way companies manufacture, improve and distribute their products.

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US Virtual Roundtable Event: Stop batching about EDI and File Transfers. Build a smarter B2B ecosystem

Join IBM Sterling to discuss how to embrace digital transformation by modernizing your B2B Integration and file transfer environment by leveraging emerging technologies to manage demand with speed and security.

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UK Virtual Roundtable Event: Understanding and Implementing Financial Signaling in Transformation Strategy

OneStream will be hosting this exclusive Virtual Roundtable Event for a select group of CFOs and Financial Leaders to discuss what Financial Signaling is and how large, complex organisations can use it.

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Nordic Virtual Roundtable Event: Modernizing your SOC

Join us to discuss the security landscape and the best ways to modernize your security with a handful of your peers and Google Cloud at this exclusive invite-only roundtable.

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Benelux Virtual Roundtable Event: The Data & AI Academy For Public Services

Smart data governance is crucial for public services as part of their digital strategy. Join the discussion and explore how public services can improve data control and privacy while dealing with the complexity of making data more accessible to whom has a right to know

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UK Public Sector Virtual Roundtable Event: Unlock the power of data driven government: Keys to implementing the UK Data Strategy

Join Informatica as they host this exclusive roundtable for IT and Data Leaders from across the Public Sector.

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UK Virtual Roundtable: The Future of HR – Humans augmented by Digital Workers achieving greater heights

Join a select group of senior HR professionals from global enterprises along with a panel of experts to explore how your peers are thinking about the future of HR, the role of technology to this future and the new reality of the post pandemic change in working lifestyles.

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UK Virtual Roundtable Event: Revenue Operations Transformation – How to maximize your revenue yield and improve your customer experience

Join Conga as they host this Virtual Roundtable for CROs and Commercial Leaders, looking at how how the first step of Revenue Operations Transformation begins by establishing a full end-to-end customer experience, prioritising their needs, and ensuring effective delivery.  

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US Virtual Roundtable Series: Taming the Challenge – Complex Engineering Products Compounded by Compliance

Join a select group of senior thought leaders for this roundtable discussion as we dedicate 90 minutes to answering one of the most valuable questions in business today...

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US Virtual Roundtable Series: Intelligent civil infrastructure asset management

Join a select group of industry peers and IBM as we discuss developing intelligent approaches to civil infrastructure.

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US Virtual Roundtable Series: Taming the Challenge – Complex Engineering Products Compounded by Compliance

Join a select group of senior thought leaders for this roundtable discussion as we dedicate 90 minutes to answering one of the most valuable questions in business today...

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US Virtual Roundtable Series: Blockchain in Action – Driving Trust, Transparency and Agility in Supply Chain

Join a select group of industry experts and IBM for this virtual roundtable to discuss how to utilize blockchain to improve your supply chain and achieve operational excellence.

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US Virtual Roundtable Series: Blockchain in Action – Driving Trust, Transparency and Agility in Supply Chain

Join a select group of industry experts and IBM for this virtual roundtable to discuss how to utilize blockchain to improve your supply chain and achieve operational excellence.

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US Virtual Roundtable Series: Shaping the post-pandemic workplace experience

Join IBM and your industry peers for this interactive roundtable as we discuss the new post-pandemic workplace experience.

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US Virtual Roundtable Series: Shaping the post-pandemic workplace experience

Join IBM and your industry peers for this interactive roundtable as we discuss the new post-pandemic workplace experience.

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US Virtual Roundtable Series: Intelligent civil infrastructure asset management

Join a select group of industry peers and IBM as we discuss developing intelligent approaches to civil infrastructure.

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UK Security Roundtable Event: Ensuring Security in your Remote Workforce

As disruptions continue, we’ll explore how to be agile, secure and productive in these uncertain times. Join us to discuss what the new normal means for your business.

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UK Virtual Roundtable Event: Evolution in the Month-End Close: How Automation Drives Transformation

Finance teams of both, Mid-sized and Large Enterprise organisations face increasing pressure to deliver accurate, trustworthy results in a timely manner – essentially doing more with less. In this roundtable we’ll be discussing the pain points faced by many finance professionals and how best-in-class organisations are utilising technology to transform their close process.

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UK Virtual Roundtable Event: Keys to Accelerating Cloud Adoption and Optimising Cloud Costs

Covid-19 has dramatically accelerated cloud uptake. Join New Relic’s EMEA CTO Gregory Ouillon and VP Growth EMEA Guro McCrea to discuss the key strategies that modern teams are using to accelerate, track and de-risk their cloud migrations. 

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UK Virtual Roundtable Event: How to use your owned customer data to optimise display advertising & drive down the cost of acquisition

According to Gartner, this year 44% of CMOs have faced mid-year budget cuts and 33% of work has shifted in-house from agencies. As marketers are asked to do more with less, we will investigate how you can use technology to drive better conversion and lower cost of acquisition.

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US Virtual Roundtable Series: The time is now. Get ready for a new era of supply chain management!

Join IBM and your industrial peers as we explore some of these challenges and the ways we are looking forward to a new year of supply chain successes.

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US Virtual Roundtable Series: Navigating the hybrid workplace 2021: designing the ‘new normal’

Join your industry peers and IBM for this interactive roundtable discussion as we explore the new post-pandemic working environment.

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US Virtual Roundtable Series: Business resiliency – Put AI driven insights to work to improve supply chain resiliency and business operations continuity

Join IBM and a select group of you peers as we discuss how to weather any storm, minimize disruption to your business and better protect your critical assets.

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US Virtual Roundtable Series: The time is now. Get ready for a new era of supply chain management!

Join IBM and your industrial peers as we explore some of these challenges and the ways we are looking forward to a new year of supply chain successes.

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US Virtual Roundtable Series: Healthcare Supply Chain & Inventory Management in A Disruptive Time

Join us to discuss the causes and consequences of supply/inventory disruption – and the solutions for pandemic-related and post-pandemic challenges.

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US Virtual Roundtable Series: Blockchain in Action – Improving Agility in Financial Services with Frictionless Operations

Join a select group of industry experts to discuss how to improve multi-party transactions with trust and achieve operational excellence you desire.

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US Virtual Roundtable Series: Navigating the hybrid workplace 2021: designing the ‘new normal’

Join your industry peers and IBM for this interactive roundtable discussion as we explore the new post-pandemic working environment.

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US Virtual Roundtable Series: Business resiliency – Put AI driven insights to work to improve supply chain resiliency and business operations continuity

Join IBM and a select group of your peers as we discuss how to weather any storm, minimize disruption to your business and better protect your critical assets.

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US Virtual Roundtable Series: Blockchain in Action – Improving Agility in Financial Services with Frictionless Operations

Join a select group of industry experts to discuss how to improve multi-party transactions with trust and achieve operational excellence you desire.

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US Virtual Roundtable Series: Healthcare Supply Chain & Inventory Management in A Disruptive Time

Join us to discuss the causes and consequences of supply/inventory disruption – and the solutions for pandemic-related and post-pandemic challenges.

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‘Anticipating the New Reality’ UK Virtual Roundtable Series: CIOs Injecting Digital Transformation Journeys with Citizen Developer platforms – addressing post-pandemic digital challenges

Join a select group of CIOs from global enterprises along with a panel of experts to explore how your peers are addressing the accelerated digital transformation journeys as a result of the COVID-19 pandemic.

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Rethinking The Patching Problem: Security versus Cost Optimisation

Join Stephen Roostan, the Vice President EMEA at Kenna Security, Alan Hamilton, Group Head of Security at Royal London Insurance & other special guests to discuss whether the area of vulnerability management offers an untapped opportunity to measurably decrease risk and deliver operational cost savings – quickly.

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UK Security Roundtable Event: Ensuring Security in your Remote Workforce

As disruptions continue, we’ll explore how to be agile, secure and productive in these uncertain times. Join us to discuss what the new normal means for your business.

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Netherlands Virtual Roundtable Event: Cybersecurity in the new normal, Security transformation in 2021

Join your industry peers and Skybox Security for this interactive roundtable discussion as we explore how to embed security considerations in future digital business strategies.

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UK&I Virtual Roundtable Event: Fraud in Retail & Online Gaming

In this exclusive virtual roundtable event, hosted by industry leaders RSA, we’ll discuss the key fraud related issues facing organisations in retail and online gaming. Providing a Chatham House rules forum for peers to connect and discuss with each other.

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UK Virtual Roundtable Event: Future-Proofing Architecture for Business Continuity & Scalability

Organisations were forced to tactically respond to Covid-19 in order to shift to remote working. IT leaders have had little time to think strategically in the short term to transform infrastructure for the ‘new normal’. In this session, Neil Briscoe, CTO and co-founder of Cloud Gateway, will be looking at what technology options and practical steps can be taken to plan for any scenario and move forward into the new ways of working with ease.

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UK&I Financial Security Leaders: Maintaining Security During Digital Transformation

Join your fellow peers within financial security and Alyssa Miller, Application Security Advocate at Snyk for this interactive virtual roundtable discussion based around maintaining security during digital transformation.

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The Secret to a Data Driven Enterprise: Success Factors for Competitive Advantage

Data-driven enterprises use data and insights to fundamentally change the value proposition they offer to customers. The best among them catalyze a virtuous cycle in which more customers generate more data that is used to further enrich products and services, creating a sustainable competitive advantage. This requires orchestrating process, culture, and technology around making the most of data’s distinctive--and disruptive--economics. Join your DataStax and your industry peers for this virtual and interactive roundtable discussion on The Secret to a Data Driven Enterprise: Success Factors for Competitive Advantage.

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US Virtual Panel Discussion Roundtable Event, featuring American Express, Goldman Sachs and SAP: How To Strengthen Your Financial Supply Chain During Disruptive Times

Join three industry leaders as we discuss the challenges financial leaders are facing today. Our interactive discussion will include advice on how to pivot and create a strategy to protect your financial supply chain against the strain of disruptive times, optimize your working capital, discover cost savings and uncover a competitive edge.

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UK Virtual Case Study Event: Public Sector Data for the Future. How a consistent data strategy and consolidated data platform can enable you

How do you enable a Public Sector business to best leverage its data resources for the future? Join this virtual session to hear from and discuss with fellow Public Sector data leaders. Covering key requirements including facilitating high quality analytics, enabling self-service democratisation of data and accelerating data science initiatives.

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UK Virtual Roundtable Event: Fuelling your Cloud Data Lakehouse and Analytics Strategy with accurate and trusted data

With enterprise workloads and data storage moving to the cloud, organizations need trusted data in their cloud data warehouses & data lakes to make accurate business decisions. Join this session to discuss with peers and Informatica how to build a world class Cloud Data Lakehouse with trusted, quality data.

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European Virtual Roundtable Event: Cloud Security Game Changers in 2020: Risks and Rewards

An opportunity to join a virtual roundtable of CISOs to share insights into how Covid-19 and the shortage of technical security staff has impacted cloud computing initiatives in financial services.

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EU Insurance Security Leaders: Maintaining Security During Digital Transformation

Join your fellow peers within insurance security and Thomas Owen, Head of Information Security & Risk at Snyk for this interactive virtual roundtable discussion based around maintaining security during digital transformation.

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UK&I Financial Security Leaders: Maintaining Security During Digital Transformation

Join your fellow peers within financial security and Thomas Owen, Head of Information Security & Risk at Snyk for this interactive virtual roundtable discussion based around maintaining security during digital transformation.

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