Summary

Set a new standard of service for your telecom

Gone are the days of long hold times, vague billing, and overwhelmed agents. Conversational AI and telecom chatbot technology can help you deliver faster resolution times and reach your customers in the messaging channels they use every day, setting a new standard in customer care.

Discussion Topics

  • How have you pivoted to meet growing consumer preferences towards digital channels? Are you leveraging mobile messaging?
  • Where are you seeing the biggest opportunities for AI and messaging at your organisation?
  • How are you driving personalisation at scale?

Agenda

Tuesday 24th May 2022
10:00 BSTWelcome and Introductions
10:10 BSTInteractive Discussions
10:55 BSTFinal Thoughts and Closing Remarks
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Testimonials