Summary

Fraud in the Retail and Online Gaming worlds share many common touch points that allow fraud to be perpetrated against both individuals and organisations. In both cases, the adoption of the Mobile and Online platforms requires a coordinated and consistent approach to the real-time detection and prevention of the maximum amount of fraud, without making the process so difficult that it prevents customers from engaging. 100% of fraud could be prevented if you forced every customer to prove their identity every time they did something, but that isn’t practical.

A platform that can detect very high levels of fraud, allow you to automatically block the riskiest actions, and check the identity of the remaining % means that over 90% of your customers won’t experience any friction at all and your fraud losses will be drastically reduced through those channels.

In this exclusive virtual roundtable event, hosted by industry leaders RSA, we’ll discuss the key fraud related issues facing organisations in these sectors and provide a Chatham House rules forum for peers to connect and discuss with each other.

Join us to discuss:

  • Fraud is not the same as other security threats even though they are similar; this is about profit/hack over time. There’s a commodity curve with diminishing costs at scale like a sliding graph that goes down. We will discuss how you can ensure your organisation sits as far down that as possible.
  • The impact of fraud on brand reputation and the strategies and approaches to minimise the strategic implications of fraud
  • How to minimise Cart Abandonment with a simplified end user experience through a frictionless authentication/fraud check process. How can you optimise sales conversion to increase revenue, whilst reducing fraud, enabling the Fraud teams to show enhanced value to the overall P&L for the business.
  • How to address the challenges of PSD2 and SCA and what data to gather on the customer and what effect does this have?
  • Fraud is about ROI for the threat actors and they’ll pursue the path that has the best ratio of money made to cost/risk: if that means ACH/Swift fraud or ATM fraud or even mining in a gaming platform. Ensure you can adopt the optimal strategy to counter today and tomorrows threats
  • In an ever increasing digital and remote world how do we protect not only desktop and infrastructure apps, but to effectively secure user transactions on mobile device and web apps

Agenda

Wednesday 2nd December 2020
Thursday 23rd July
14:00Welcome & Introductions

14:10Interactive Discussion: "Fraud in Retail & Online Gaming"

Facilitator: Angel Grant, Fraud Solutions CMO, RSA
15:15Q&A Session & Wrap-up
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