Today’s latest messaging technology can streamline the entire sales cycle. Join LivePerson and your peers as we discuss becoming a conversational dealership. Understand how the world’s leading brands like Toyota, Volvo, Jaguar are increasing revenue by leveraging rich, convenient messaging channels, coupled with intelligent automation to streamline early stages of the dealership’s sales cycle, better qualify buyers, promote personalised and special offers at key moments, improve service efficiency and improve internal team communications. 

Discussion topics:

• How are you enabling your service teams to bring in additional revenue?
• What channels do you use to handle after sales, support, servicing, etc.?
• What adjustments did you make to your operations to drive efficiency and sales opportunities? 
• Where are you seeing the biggest opportunities for improving your growth / CX strategy to succeed in 2022?

Speaker:

Paul Brandes, Strategy Lead, LivePerson Paul is Strategic Lead at LivePerson and works with both existing customers and prospects on their digital strategies. Leveraging Industry best practices and proven strategies around digital transformation the strategy team at LivePerson help lead the customer roadmap whilst guiding adoption of the right channels, technologies and innovation to ensure success. Paul has an extensive background in delivering programs of work for many of  LivePerson’s enterprise customers.