Today, having a Conversational strategy is no longer a nice to have, it is table stakes. In the past two years, digital transformation has accelerated faster than any of us expected, yet the challenge of becoming a Conversational business remains for many.

Taking automation to the next level isn’t straightforward, maximizing effectiveness and efficiency while retaining what we all strive for – an empathetic, very human relationship – is a huge opportunity for brands in 2022. LivePerson has been leading the digital Conversational space for 20+ years, working with the likes of HSBC, Orange, Virgin Media, William Hill, Sky, NatWest and BT.

Join LivePerson to celebrate the journeys taken by some of its most customer centric partners, how they created new opportunities for their people, and how they are closer to their customers than ever before thanks to messaging and automation.

Discussion Topics:

• How to create your Conversational Strategy and accelerate with managed service expertise?
• What does Conversational Design mean for business leaders?
• Scaling automation fast, without losing effectiveness
• Path towards results in weeks – how brands across the globe are engaging earlier through conversational marketing and sales while creating a more human connection with their customers

Speaker:

Rakesh Mistry AI Strategist, LivePerson