Summary

Join ~20 senior executives in care, marketing, digital and IT in Chicago on Thursday, November 18 for an opportunity to network with like-minded peers and explore how leading insurer Allstate leverages Conversational AI to create efficient and personalized experiences for consumers and their employees. Dinner will take place in the courtyard at upscale steakhouse, Maple & Ash, where Michelin-star chef Danny Grant is known for serving up wood-fired fare and “one of the most outstanding wine lists in the world” according to Wine Spectator.

The Insurance industry is ripe for disruption. Insurers want a direct-to-consumer relationship, but 90% of policies are sold through third parties. Insurers rely heavily on websites to drive sales, but often lack the support infrastructure consumers require — 75% of consumers need agent advice in their purchase process.

Allstate turned to AI-powered messaging to bridge the gap between digital and personal, making the insurer more human and accessible while providing seamless experiences at any point in the consumer journey. The leading insurer is now leveraging web messaging to guide consumers through their purchase process and assist existing customers with claims and other inquiries. In their customers’ time of need, Allstate Roadside Services provides proactive real-time SMS updates to alert customers a technician is en route to help with a flat tire. Further,  Allstate provides their tens of thousands of employees with the option to conveniently message if they’re in need of support related to IT, HR or benefits.

 

For your health and safety and that of all of our guests, we ask that all guests take an at-home rapid Covid-19 test guided by Conversational AI, delivered by LivePerson and the BELLA Health™ app prior to attending, and wear masks in indoor spaces. More information will be provided to guests upon confirmation of their attendance.

Agenda

Thursday 18th November 2021
Thursday18th November
6:00pm CSTWelcome Cocktails & Passed Hors D'oeuvres
6:30pm CSTFireside chat with Allstate's Director, Artificial Intelligence Center of Excellence, Prashant Mehrotra
7:00pm CSTDinner and Discussion



REQUEST AN INVITATION
OR BOOK YOUR PLACE NOW!
Request an invitation Book now

Testimonials