Summary

Your customers expect personal. Your competitors are already acting on it. This is where you get ahead.

Join Chief Digital Officers and senior digital leaders from leading B2C brands for an exclusive, invitation-only roundtable lunch in Manchester — exploring how AI-powered personalisation is transforming customer engagement, and what it means for your organisation right now.

What we’ll cover:

  • Personalisation at scale — Siloed data and disconnected tech stacks don’t have to mean generic customer experiences. Discover how leading B2C brands use Bloomreach to unify customer data and deliver hyper-personalised, omnichannel journeys — at speed and scale.
  • Engagement that converts and retains — From acquisition to loyalty, learn how to proactively engage customers at every stage of their lifecycle with the right message, in the right moment, across every channel.
  • AI-driven personalisation that frees your teams — See how Bloomreach’s agentic AI lifts campaign performance, reduces manual overhead, and gives your teams the bandwidth to focus on strategy and innovation.Practical. Scalable. Built for B2C complexity.

Agenda

Tuesday 16th June 2026
Tuesday 16th June 2026
12:00Welcome & Introductions
12:15Setting the Stage: The State of Personalisation in B2C Today
12:30Lunch & Roundtable Discussion — Personalisation at Scale
Guest Spotlight / Case Study
13:30Open Discussion: Key Challenges & What Good Looks Like
14:00Key Takeaways & Next Steps
14:15Event Concludes
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