Summary
The high stakes world of gambling requires brands to quickly respond to gamblers’ needs in a secure environment.
Enter: Conversational AI and messaging. AI-powered messaging offers a route into a more streamlined, effective and personalised conversation with customers where they are, on their terms, in the moments that count.
Join LivePerson and a select group of your peers to explore the role of AI and messaging in your industry.
Create seamless and hyper-personalised connections with consumers across every step of the customer journey while driving significant efficiencies for your business.
The group will discuss how leading betting companies are operating today, and plans for the near future.
Topics of discussion:
- Proactive messaging around events
- Call deflection to in-app conversation/li>
- Helping vulnerable customers in the right way, at the right time/li>
Agenda
Friday 21st January | |
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14:00 GMT | Welcome & Introductions |
14:10 GMT | Interactive Discussion |
14:55 GMT | Final Thoughts and Closing Remarks |