upcoming events Recent Events

The BNPL Renaissance – the truth behind the surge and the considerations FIs need to be aware of as they develop a BNPL proposition

The BNPL Renaissance – the truth behind the surge and the considerations FIs need to be aware of as they develop a BNPL proposition

Join Q2 and Mindtree for and exclusive evening of networking and discussion. Discover how your organisation could be driving growth through BNPL, learn and share knowledge on how lenders can their lending growth strategy through a robust BNPL proposition.

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Deliver superior real-time experiences by unifying transactions and analytics

Join SingleStore for a dinner with your peers to discuss delivering superior real-time experiences by unifying transactions and analytics

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LivePerson London Executive Dinner: The path to implementing a conversational strategy with existing resources

The past years have taught businesses globally how to adapt and accelerate with Conversational AI. Join a small group of your peers in London for an informal discussion, where we will dive deeper into the strategy used by leading brands to accelerate their digital transformation.

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3 main reasons enterprises are wasting resources on their cybersecurity

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Driving business growth through Innovation of your data stack

Join Fivetran for a convivial evening of discussion. Discover how your organisation could be driving hypergrowth through innovation in data movement. Learn and share knowledge on how your peer organisations fuelled their business growth strategy from innovating data accessibility.

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LivePerson London Executive Dinner: Utilities

An informal discussion amongst community innovators and leaders. Hear how utilities organisations are driving forward their digital agenda, how they are creating high-return customer relationships, and what role technology, and specifically AI, really plays in their day to day lives both as leaders, and as consumers.

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OneStream Executive Dinner: The Rise of xP&A and the Fall of the Budget

London CFO Dinner: The Rise of xP&A and the Fall of the Budget
With special guest Serge Thieriet, CFO, Howden Broking Group

Take a deep dive into xP&A (extended planning and analysis) and learn how it can unify siloes and remove bottlenecks in financial services and insurance. Serge Thieriet, CFO of Howden Broking Group, will share their ongoing story of Finance Transformation and unified planning. Together we’ll learn how xP&A offers a true understanding of the business through unified data and financial signalling, enabling a level of agility that just may mark the fall of the traditional budget.

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London CDO Dinner: Top Priorities To Ensure Rapid Value From Data for the C-Level

How do organizations leverage the latest available capabilities to deliver outstanding and rapid value from data without the need for extended Data Science cycles?

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The Challenge And Opportunity Presented by Legacy Environments – Can They Become A Resource For Growth?

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Mindtree Executive Dinner: Digitizing Value Chains to drive transformation and innovation

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After work drinks with Virgin Media: Hear how they built their lean sales machine

Virgin Media - building a lean sales machine

Discover how to leverage the latest technology to deliver outstanding customer experiences, drive incremental value and how Conversational AI can take your CX strategy to the next level over drinks at London’s hottest new rooftop bar.

Former Head of Digital Trading at Virgin Media, Simon Perrin, will discuss how they built a sales machine with one goal - optimise digital sales assisted conversions for the business.

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Madrid Executive Dinner: Let’s talk 2022: The top priorities to get CX and automation right

Let’s talk 2022: The top priorities to get CX and automation right

How can we leverage the latest technology to deliver outstanding customer experiences? As experience loyalty replaces brand loyalty, meeting your customers in the moments that matter is more vital than ever. Transactions must become conversations. Those conversations must extend over the whole course of the customer lifecycle, to provide a seamless and personalised experience.

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Paris Executive Dinner: Let’s talk 2022: The top priorities to get CX and automation right

Let’s talk 2022: The top priorities to get CX and automation right

How can we leverage the latest technology to deliver outstanding customer experiences? As experience loyalty replaces brand loyalty, meeting your customers in the moments that matter is more vital than ever. Transactions must become conversations. Those conversations must extend over the whole course of the customer lifecycle, to provide a seamless and personalised experience.

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Milan Executive Dinner: Let’s talk 2022: The top priorities to get CX and automation right

Let’s talk 2022: The top priorities to get CX and automation right

How can we leverage the latest technology to deliver outstanding customer experiences? As experience loyalty replaces brand loyalty, meeting your customers in the moments that matter is more vital than ever. Transactions must become conversations. Those conversations must extend over the whole course of the customer lifecycle, to provide a seamless and personalised experience.

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London Executive Dinner

Let’s talk 2022: The top priorities to get CX and automation right

How can we leverage the latest technology to deliver outstanding customer experiences? As experience loyalty replaces brand loyalty, meeting your customers in the moments that matter is more vital than ever. Transactions must become conversations. Those conversations must extend over the whole course of the customer lifecycle, to provide a seamless and personalised experience.

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London Executive Breakfast

You are invited to join a small group of your financial services peers at Hide in Mayfair for an informal discussion among our community’s innovators and leaders. LivePerson partners with HSBC, NatWest, Nationwide, Santander and many other leading banks and insurers across the globe to move from legacy enterprise to customer centric Conversational business.

We are getting together to hear how financial services organisations drive forward their digital agenda, how they are creating high-return customer relationships, and what role technology, and specifically AI, really plays in their day to day lives both as leaders, and as consumers.

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London Executive Dinner

Join LivePerson, the leader in the Conversational space, and your peers already in the LivePerson customer community for an executive dinner as we explore how the world’s leading brands are scaling their messaging, AI and automation capabilities to build seamless, hyper-personalised, and lasting connections with their consumers in our new reality.

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Allstate Executive Dinner

Join an intimate dinner and discussion to learn how leading insurer, Allstate is leveraging Conversational AI and messaging to create efficient and personalized experiences for consumers and their employees.

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Conversational AI: Executive Lunch With LivePerson

Join LivePerson, the leader in the Conversational space, and your peers already in the LivePerson customer community for an executive lunch as we explore how the world’s leading brands are scaling their messaging, AI and automation capabilities to build seamless, hyper-personalised, and lasting connections with their consumers in our new reality

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Third Party Risk: Turning Cyber Risk Ratings Into Cyber Risk Reduction

Join industry peers and leading service providers DVV Solutions and BlueVoyant in this interactive roundtable and dinner to re-evaluate the costs and effectiveness of identifying and mitigating potential critical business disruptions and risks within the cyber supply chain.

This will be a great opportunity to share experiences and discover best-practices to address growing regulatory pressure and create more scalable models for Third-Party cyber risk management and reduction.

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Paris Executive Lunch

Throughout Q4, we are hosting a number of small, intimate lunches that bring our customers community together, and give prospects in our sales cycle an opportunity to hear from some of the most innovative brands in their region. The November executive lunch will give us an opportunity to meet with the influencers that can push some of the final 2021 deals over the line.

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The Finance Function in 2022 Dinner

Unlocking Capacity in your Organisation in 2022. Underperforming business units or functions within an organization that do not generate the required returns threaten the growth of the organisation. Creating clarity and better disciplines on spend are often a source of quick strategic wins. In order to achieve this as well as manage resilience, scalability and visibility, reporting needs to go beyond ad-hoc requests for shareholder management meetings.

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Conversational Banking is the mandate for innovative financial service institutions

Join an intimate dinner and discussion to learn how industry leaders are building personalized 1:1 connections with millions of consumers at scale, through two-way conversations.

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The Home Depot Exec Dinner

Join senior executives in care, marketing, digital and IT for an opportunity to network with like-minded peers and explore how leading home improvement retailer, The Home Depot has built exceptional customer experiences with AI-powered messaging.

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Healthcare Industry Executive Dinner

Join an intimate dinner and discussion with your peers to explore how industry leaders are creating streamlined member experiences with AI-powered messaging.

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Amsterdam: LivePerson Executive Dinner

Join LivePerson, the leader in the Conversational space, and your peers at the Hotel Ciel Bleu, Amsterdam as we explore how the world’s leading brands are scaling their messaging, AI and automation capabilities to build seamless, hyper-personalised, and lasting connections with their consumers in our new reality.

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The RealReal Executive Dinner

Join 15 senior executives in care, marketing, digital and IT in New York City on Wednesday, October 6 for an intimate dinner to discuss how the world’s most innovative brands, like The RealReal, are using AI-powered messaging to provide convenient, personalized customer experiences at scale.

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LivePerson Dinner & Discussion: How Signet Jewelers created a continuous customer connection

Bringing together senior leaders at the forefront of Conversational innovation for a 5-course dining experience at d.e.c. on Dragon, a retro-modern industrial space featuring spectacular views of the downtown Dallas skyline.

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Milano: LivePerson Executive Dinner

Join LivePerson CEO Rob LoCascio and a small group of your peers for dinner at the Mandarin Oriental. In the beautiful surroundings of the Mandarin Oriental’s courtyard, we will come together to enjoy two Michelin starred chef Antonio Guida’s dishes that are recognized for their impeccable flavours and meticulous presentation. 

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Decentralized Finance & Crypto Executive Dinner

Decentralized Finance is booming, but for many institutions growing popularity can mean growing pains. Many Crypto & DeFi brands are experiencing a customer inquiry backlog due to the lack of a responsive customer service infrastructure and inability to scale agent capacity during peak periods — putting them at risk of customer churn and prospect abandonment.

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Is a Next-Generation Secure Web Gateway the answer to securing today’s Internet use?

Today's Internet is very different from the 1990s when SWGs were first implemented. Back then it was all about websites - today it's all about cloud. Around 85% of an enterprise's Internet traffic is typically to cloud services, and this is why CASB must be implemented inline alongside SWG. And since cloud can significantly increase the risk of data exfiltration, DLP is the obvious addition to a unified platform. This roundtable will explore the evolution of the Internet from web to cloud, the arrival of cloud-based threats, and the cloud-enabled risks to your data.

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Delivering the Transformational Promise of the Cloud with a Business-First Networking Model

A sea of change is upon us. While experts estimate that up to 70 percent of applications have moved to the cloud, the transformational promise has fallen short of the hype and expectations. Today’s router-centric WAN approaches can’t keep up, causing enterprises to hit the wall. This roundtable will discuss the complexity of network management in a multi-cloud era and how networks can adapt to meet the needs of the business at the speed of business.

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2019 IN REVIEW: WHY CX LEADERS HAVE CAUSE FOR CELEBRATION

10 years ago no one was talking about CX. Now, boardroom execs can’t stop talking about it. CXOs have led the way, enabling their organisations to thrive in the age of experience. With Christmas around the corner, it’s time to take stock of CX breakthroughs from the last 12 months, and what we’ve got to look forward to in 2020.

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Delivering the Transformational Promise of the Cloud with a Business-First Networking Model

A sea of change is upon us. While experts estimate that up to 70 percent of applications have moved to the cloud, the transformational promise has fallen short of the hype and expectations. Today’s router-centric WAN approaches can’t keep up, causing enterprises to hit the wall. This roundtable will discuss the complexity of network management in a multi-cloud era and how networks can adapt to meet the needs of the business at the speed of business.

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Clouding your judgement or an invaluable asset

Cloud computing is no longer a new technology with the cloud market now worth $325bn and bringing with it digital innovations that now define the modern business world. But this path to success was by no means assured. The cloud by its nature requires that enterprise IT teams relinquish some control of their systems and data to third parties. Preventing widespread adoption was the belief that cloud computing was less secure than on-premise systems and that opening up to cloud services would seriously expose businesses.

Given cloud adoption rates today, to some extent these concerns have been overcome. But how does Cloud Computing play in your organisations IT strategy today and in the future? Join our excellent networking dinner to discuss with your peers and experts from Nominet to understand how cloud computing can be an business enabler.

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Clouding your judgement or an invaluable asset

Cloud computing is no longer a new technology with the cloud market now worth $325bn and bringing with it digital innovations that now define the modern business world. But this path to success was by no means assured. The cloud by its nature requires that enterprise IT teams relinquish some control of their systems and data to third parties. Preventing widespread adoption was the belief that cloud computing was less secure than on-premise systems and that opening up to cloud services would seriously expose businesses.

Given cloud adoption rates today, to some extent these concerns have been overcome. But how does Cloud Computing play in your organisations IT strategy today and in the future? Join our excellent networking dinner to discuss with your peers and experts from Nominet to understand how cloud computing can be an business enabler.

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Can a new form of omni-channel “highstreet” rise again for the next generation?

The way we shop is continually shifting. Human behaviour towards shopping and expectations around shopping experience has changed. There is a fierce debate on how to'save' our high streets and why shoppers are turning away from the high street. Can a new form of omni-channel "highstreet" rise again for the next generation?

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How attackers continue to evolve in the wake of the digital evolution

How the increased digitisation of services, application migration to cloud and the sharing of APIs, means organisations have had to change the way they think about how they protect, detect, and test their defences against cyber-attacks. This roundtable will therefore look to discuss and explore what "good" looks like in the form of case studies, what organisations need to consider and how the attackers are also transforming their tools and techniques in the wake of this digital evolution.

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CNI Cyber Security: The Good, The Bad & The Ugly

Join us at this roundtable to discuss the current and future cyber security challenges faced by CNI organisations with a senior figure from the National Cyber Security Centre (NCSC). You’ll have the opportunity to share best practice and learn from peers within your industry; consider the latest technologies designed to enable you and your team to operate in an efficient and insightful way; and compare and contrast your own experiences with the findings of revealing research, delving into the professional lives of modern-day CISOs, and how that compares to the views those at board-level.

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IFRS17 A CFO Discussion: Real world insight, adoption maturity, approaches & priorities

IFRS17 represents a somewhat unique and unprecedented challenge to CFOs in the insurance industry and although there are many familiarities with previous regulatory requirements it brings a host of new demands. As focus is shifting from impact analysis to execution, please join Paul McDonnell Global Insurance Advisory Leader at PwC, Matt Benaron IFRS17 Solution Lead at CCH Tagetik and a group of your peers to discuss the different approaches being adopted, market trends, implementation best practice and how to leverage technology to gain insight into the impact of the standard on your business and in turn on the KPI’s of your executives.

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What does digital transformation mean for the technology sector?

The UK technology sector is growing – and it’s growing fast. It’s expanding 2.6 times faster than any other industry and worth an estimated £184 billion – up £14 billion compared to last year.

And with growth comes change. There are now new requirements on how you harness talent, and there’s a pressing need to shorten the time between receiving insights and taking action.

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CFO 2.0: Efficiency in Evolution

The CFO’s role has dramatically changed over the last decade, the expectation of insight into the commercial potential of departments is elevating the CFO from the money manager to the confidant of the CEO and a key partner to all areas. This event will focus around how to make this transition in your organisation, where to start and how to keep evolving, using technology and processes to run an industry leading back office.

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The Future of Legal: Embracing Digital Transformation

Digital disruption is transforming both the law and the way in which legal services are delivered. Our Future of Legal roundtable explores the key drivers behind this digital disruption, examining ever growing end-user demands, cybersecurity risks and new service delivery models.

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Corporate Innovation in Financial Services – Panel & Networking

We invite you to join our Box MD of Financial Services, Bijon Mehta and our panelists, Oliver Harris, Cryptocurrency Strategist for JP Morgan, Robert Wade, Managing Director, Goldman Sachs and Stefan Malray, Head of Innovation, ING Bank, for an evening of wide-ranging discussion on innovation in financial services with an emphasis on customer engagement, evolving business models, and enhanced uses of technology to drive business value.

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How can finance leaders redefine their roles?

Once considered a numbers-only role, the CFO must now balance traditional responsibilities with growing demand for data-driven analysis and insights to help manage risks, spot new opportunities, and weather economic shocks and volatility. The ability of finance to deliver quality insights quickly and to the right people creates great strategic advantages for an organization. We set out to understand the challenges and opportunities facing finance leaders as they look into the future, and their confidence in being able to deliver data and insights across their organizations.

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Modern Manufacturers: How the industry is reinventing the CFO role

This dinner will explore the challenges CFOs are experiencing in manufacturing, how the modern CFO, as a business leader needs to understand the nuances of each department and ensure they are adding across all discipline. We’ll also explore how to utilise the latest technologies to gain the business insight needed to drive innovation, futureproof the business and thrive for the years ahead.

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Think like a start-up to transform your legacy systems

At this dinner we will discuss the ways in which the most successful businesses are tackling technology adoption, implementation and company culture with impressive results, quickly. We’ll also share insights based on challenges faced by organisations, how to overcome them and where to start your digital journey.

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The Modern CFO: Empowering departments through insight

The modern CFO is a true enabler, working across departments aligning business functions to objectives and goals. The days of finance as purely processers are over, using technology finance has a unique view of your organisation and this insight has transformed finance into a strategic function. This dinner will explore the challenges CFOs are experiencing across the service sectors, how the modern CFO, as a business leader needs to understand the nuances of each department and ensure they are contributing and collaborating, business wide. We’ll also explore how to utilise the latest technologies to gain the business insight needed to drive innovation, futureproof the business and continue to thrive in the years ahead.

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Are You Ready for the Retail Revolution?

Consumers are engaging across multiple channels, demanding greater convenience and real-time, on-demand service. Retailers need to digitally transform to meet these rapidly-changing consumer needs, whilst being challenged to reduce costs and increase operational efficiencies. Join us as we tackle this retail paradox head-on.

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FSI: Moving to the Cloud With Confidence

According to a 2018 Palo Alto Networks survey, 70 per cent of cybersecurity professionals working in large organisations across the EMEA region expressed concerns that a rush to the cloud is not taking full account of the associated security risks. IT and security teams are rightly recognising the need to do more to match the speed and agility of the cloud whilst maintaining consistent security across all their organizations’ environments. Too many organisations still see security as a business inhibitor when, in fact, the right security will serve to accelerate business innovation and success.

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The Intelligence Network: Activating a global community in the fight against cyber crime

Knowledge is power. Organisations must share intelligence and understand the evolving vulnerabilities to strike the balance between risk and cost and make intelligent, threat-based decisions on what to invest in to protect customers and profitability.
An effective security plan will incorporate intelligence-led threat detection to reveal, react and resolve the threats most relevant to businesses.

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