Arrival, registration & breakfast networking
Introduction from The Network Group & Chairperson
A brief introduction to the event software, SNS — this software, unique to the industry, empowers our attendees to make the most effective use of their time at the event by maximising networking opportunities. The software designs a personalised agenda & enables attendees to arrange one-to-one meetings with each other. This will be followed by a welcome from the chairperson.
Engaging technology to create fresh revenues in a time of change
- Exploiting the advantages of technology being intertwined between different departments
- How to expand knowledge to bosses through the success of digital transformation in order to improve your business
- How to navigate your board pitch and keep them interested in your suggestions
Neil Manfred, Group IT Director, Airswift
Reimagining the employee experience and leading the internal transformation at Microsoft
- Optimising performance and productivity, reinforcing team cohesion and trust and improving employee wellbeing in a hybrid world
- Considering every technology investment through the three critical dimensions of the employee experience: Virtual and digital capabilities, physical spaces and facilities and cultural norms
Jonathan Rowley, Employee Experience Director, Microsoft
Re-evaluate your it structures: How to cope with the aftermath of the pandemic
- How to take action on digitised processes by repairing security gaps and identifying operational concerns
- Refining existing systems and introducing new technologies, post-Covid, which keep in line with flexible work
- The consequences of coronavirus: Are boards holding back on funding IT budgets and the need for skilled workers?
Stewart Allan, Chief Information and Security Officer, Weatherbys Bank
Coffee break & networking
11:00 – 13:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Cloud
- BI/analytics
- Digitalisation/digital marketing
- Customer relationship/experience
- IoT
- Security
- Mobile
- Enterprise applications
- Legacy modernisation
- Infrastructure & data centre
- Unified communications
- RPA
- ERP
- Networking, voice & data communication
Networking Lunch hosted by Boomi

Re-inventing leadership by addressing and understanding your teams’ needs
- Building an encouraging environment for creative ideas by giving your team purpose and vision
- What tools can you use to achieve staff satisfaction
- From staff meetings to one on ones: How to navigate a good working relationship between you and your employees
Freddie Quek, CTO, Times Higher Education
The critical role of IT Asset Management and reducing security risk
- IT Asset Management: Programme management
- The controls required to ensure you are managing your IT Assets
- Shadow IT discovery and management
Rachel Ryan, FVP Global Head of ITAM, Danske Bank
Scott Beasley, Chief IT Asset Manager, Danske Bank
IT leadership: Coordinating expertise to optimise the IT function
- How motivating team members can play a major role in improving IT performance
- Communicating to your team and ensuring they feel that they are contributing to the success of the company
- Including the right tools to ensure your team stays engaged
James Garnett, Director of IT, United Learning
Creating a security-minded company culture
- Post-pandemic: Confronting the concerns of data loss and leakage
- Knowing your network can help your team detect suspicious activity
- Sharing the risk of cybersecurity company-wide as crucial to business success
Shan Ali, CTO, British Council
Coffee break & networking
Workshop 5
Agile & DevOps
15:25 – 17:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Cloud
- BI/analytics
- Digitalisation/digital marketing
- Customer relationship/experience
- IoT
- Security
- Mobile
- Enterprise applications
- Legacy modernisation
- Infrastructure & data centre
- Unified communications
- RPA
- ERP
- Networking, voice & data communication
Panel: Sustainability in technology
- How creating a clean environmental strategy in the form of IT can help your business excel
- Is digital transformation the solution to a sustainable workplace: How data, AI & automation can improve your carbon footprint
- How to position technology use in a way that relates back to the sustainability goals of the company to ensure customer engagement
Alastair Barnfield, Director IT Strategy & Architecture, Johnson Matthey
Chairperson’s closing remarks
Morning registration & breakfast
Opening remarks from the Chairperson
Roundtable discussions
Join group discussions with your peers on some of the most challenging & significant topics in IT & digitalisation – please confirm attendance prior to the session. Each host will facilitate the discussion & give a short presentation of key findings in a wrap-up session.
Shan Ali, CTO, British Council
Jemma Waite, International IT Director, Hallmark Cards
Jonathan Rowley, Employee Experience Director, Microsoft
Roundtable wrap-up
Each host provides a short overview of key findings from their discussion to the room. This is an opportunity for everyone to take notes from each roundtable summary.
Coffee break & networking
Workshop 6
Hyperautomation
Workshop 7
Innovative Customer Experience
Workshop 8
IT skills shortage and bridging the gap
11:00 – 13:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Cloud
- BI/analytics
- Digitalisation/digital marketing
- Customer relationship/experience
- IoT
- Security
- Mobile
- Enterprise applications
- Legacy modernisation
- Infrastructure & data centre
- Unified communications
- RPA
- ERP
- Networking, voice & data communication
Networking Lunch hosted by Beamy

Bridging the digital skills gap: Making your business more flexible
- Digital skills explained: What defines an advanced skill?
- What to look out for when you’re creating a skilled workforce
- The need for digital skills to excel in remote working to help retain and attract talent
- Keeping up with the high costs of training and how technology is advancing faster than workforce skills
Dean Garvey-North, Technology Officer, Places for People
Navigating increasing quantities of data through technology & governance
- Exploring new digital areas: How to ensure data integration is consistent
- How processing data in real time improves your employees’ decision making
- Linking disparate data sets to give clients additional value
Humanising digital transformation
John Stubbs, Digital Workforce Development Lead, Our Dorset
Mel Ross, Chief Experience Officer & Founder, Adapt2Digital
How to utilise AI and Automation to best support your applications
- Proceeding with care as you adopt AI and automation to ensure reliability and security
- Using automation to help free up talented workers and save them from repetitive tasks
- How to experiment and assess the infrastructure and processes of AI and Automation
Will Cohen, Regional CIO, ISS A/S
Panel: After fast-forwarding digital transformation plans, is the role of the IT leader valued now more than ever?
- How to convince your organisation to invest in technology that will ensure a flexible and proactive work life
- How working with data professionals and finding the right tools to monetise data
- How to align your mission with the needs of the business which will effectively give clarity to the IT team
Ash Shah, Global Programs Director, AXA
Martin Campbell, Senior Director, Digital Platforms and Innovation, World Vision