Arrival, Registration & Breakfast Networking

Introduction from The Network Group & Chairperson

A brief introduction to the event software, SNS — this software, unique to the industry, empowers our attendees to make the most effective use of their time at the event by maximising networking opportunities. The software designs a personalised agenda & enables attendees to arrange one-to-one meetings with each other. This will be followed by a welcome from the chairperson.

Embedding IT Governance Strategies to Support Business Objectives

• Key tips on utilising KPIs to monitor IT performance against business objectives
• Tailoring risk management policies to mitigate IT security threats
• Creating accountability frameworks to ensure responsibility in IT decision-making processes

Eoin Grace, IT Operations Director, Markerstudy

Developing Digital Transformation Policies to Increase Efficiency in IT Operations

• Monitoring company processes to identify areas for increasing automation
• Shifting working cultures to incorporate AI into working processes: best practice
• Redesigning business workflows to implement digital tools and streamline operational efficiency

Benjamin Hughes, Chief Product & Technology Officer, IQVIA

Implementing Data-Informed Approaches to Creating IT Strategies

• Integrating data silos to provide evidence for decision-making processes
• Collaborating between IT and data teams to interpret data findings and their impact on IT strategies
• Incorporating dashboards to widen access for IT teams to data sources

Richard Adams, CTO, DfT Operator

Panel Discussion: Implementing AI Systems to Reinforce IT Structures

• Engaging with staff to highlight how digital tools can reduce workloads and increase uptake of AI systems
• Best practice in utilising predictive analytics to monitor trends in changing customer behaviours
• Incorporating AI tools to deliver bias-reduced data and inform decision-making processes

Alan Gillies, IT Director, Corndel
Krenar Muhidini, Director of Engineering, EML Payments