08:15 - 08:45
Arrival, Registration & Breakfast Networking
08:45 - 09:00
Introduction from The Network Group & Chairperson
A brief introduction to the event software, SNS — this software, unique to the industry, empowers our attendees to make the most effective use of their time at the event by maximising networking opportunities. The software designs a personalised agenda & enables attendees to arrange one-to-one meetings with each other. This will be followed by a welcome from the chairperson.
Dr. Fene Osakwe, Council Member, Forbes Technology Council
09:00 - 09:30
Technology Leadership Strategies to Nurture Innovation Across Businesses
- Establishing & fulfilling responsibilities within senior leadership teams to improve efficiency
- Engaging with staff to ensure collaborative working processes & increase team productivity
- Curating staff training to improve knowledge of IT terminology & software competencies
Richard Adams, Head of Digital Architecture, LNER
09:30 - 10:00
Beyond the Track: Technology Insights from Haas Formula 1 Team’s CIO
- A deep dive into the unique technology & data challenges faced by Formula 1 teams
- Innovative approaches to ESG & talent retention to stand out from the crowd
- Engaging AI software & implementing effective security measures to drive team success
Gary Foote, CIO, Haas Formula 1 Team
10:00 - 10:45
Panel Discussion: Curating Diverse IT Teams to Drive Digital Innovation
- Implementing innovative recruitment strategies & broadening entry points to construct diverse teams
- Engaging with staff to recognise individual needs & crafting personalised development plans in order to increase talent retention
- The role of the CIO in facilitating an open & inclusive workplace environment
Isha Jain, Technology Director, Biffa
Nader Hosni, Director of Business Intelligence & MarTech, Allwyn Entertainment
Douglas Silverstone, Director of Technology, Southern Housing
10:45 - 11:00
Coffee Break & Networking
11:00 - 11:25
Open Forum Think Tank
Strengthening Cybersecurity Measures & Developing a Robust Security Policy
Dr. Fene Osakwe, Council Member, Forbes Technology Council
11:25 - 11:50
Networking
11:50 - 12:15
Workshop 1
How to Empower Real-Time Business Communication with AI
Mark Rankin, Distinguished Systems Engineer, Webex by Cisco
12:15 - 12:40
Networking
12:40 - 13:05
Presentation
Spearheading Digital Transformation & Change Across Departments
Raj Patra, Global IT & Digital Product Group Lead, Reckitt
11:00 – 13:05
One-to-One Meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
13:05 - 14:00
Networking Lunch
Stream 1 - Future Business
14:00 - 14:35
Net Positive Impact: Reducing the Environmental Footprint of your Company through Technology
- Technology & the CIO’s vital role in driving sustainability
- Incorporating environmental & social factors into business & technology strategy & decision-making
- How to achieve growth targets whilst having a net positive impact on the planet
Stephanie Wand, Head of Technology Strategy, Bupa
Stream 2 - Consumer Experience
14:00 - 14:35
Digital Strategies to Optimise CX & Accessibility
- Incorporating consumer accessibility into each step of the customer journey to reach untapped markets
- Implementing effective strategies across company websites & digital materials
- Key advice on building strong relationships with consumers through digital channels
Ruben Bell, Head of Technology Strategy & Governance, Vodafone
Stream 1 - Future Business
14:35 - 15:10
Navigating the Realities of the Growth Mindset
- Unravelling the limitations & dispelling common misconceptions about the growth mindset
- A discussion of the differences between a fixed & growth mindset
- Key advice on setting concrete goals & building a path to personal growth
Jialin Wu, Head of Digital Strategy, Virgin Media O2
Stream 2 - Consumer Experience
14:35 - 15:10
Defining a Customer Experience Framework to Support your Organisation’s CX Ambitions
- Exploring the best practice aspects of a customer experience framework
- Considering the role of technology in enabling elite customer experience
- Unleashing the power of your customer experience data to drive customer loyalty & business growth
Eoin Grace, Group Head of IT, Markerstudy
15:10 - 15:25
Coffee Break & Networking
15:25 - 15:50
Open Forum Think Tank
Investing in Talent Acquisition, Employee Skills & Development
15:50 - 16:15
Networking
16:15 - 16:40
Workshop 2
Hosted by Freshworks
16:40 - 17:05
Networking
15:25 – 17:05
One-to-One Meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
17:05 - 17:35
Navigating Cloud Transformation: Unlocking Efficiency & Scalability
- Assessing current IT infrastructure & strategically planning for cloud adoption
- Choosing the right cloud model & building implementation process
- Measuring return on investment & ensuring ongoing security compliance
Patrick Haston, Head of Cloud Transformation, Cabinet Office
17:35 - 18:05
Does the Role of the Technology Leader Change in the Age of AI?
• Understanding the changing & growing expectations of a technology leaders’ role
• Dealing with the challenge of running & changing the business at the same time
• Discussing the skills required to be successful in a leadership role
Freddie Quek, Research Associate, Henley Business School & Fmr. CTO, Times Higher Education
18:05 - 18:10
Chairperson’s Closing Remarks
19:00
Networking Dinner & Drinks Reception
8:30 - 9:00
Morning Registration & Breakfast
Informal networking over breakfast
9:00 - 10:10
Roundtable Discussions
Join group discussions with your peers on some of the most challenging & significant topics in IT & digitalisation – please confirm attendance prior to the session. Each host will facilitate the discussion & give a short presentation of key findings in a wrap-up session.
Roundtable 1: Cross-Departmental Integration
Phil Payne, Group Director of IT Customer Experience, Bidvest Noonan
Roundtable 4: AI & ML
Roundtable 2: Knowledge Management
Dr. Mahmood Shah, Faculty Director & Associate Professor of Information Management, Northumbria University
Roundtable 5: Cloud Transformation Strategies
Patrick Haston, Head of Cloud Transformation, Cabinet Office
Roundtable 3: Fostering Entrepreneurial Spirit
Dr. Fausto Artico, Global Head of Data Science, GlaxoSmithKline
Roundtable 6: Change Management
Hannah Holland, Business Relationship Manager, Technology & Data, NSPCC
10:10 - 10:45
Roundtable Wrap-Up
Each host provides a short overview of key findings from their discussion to the room. This is an opportunity for everyone to take notes from each roundtable summary.
10:45 - 11:00
Coffee Break & Networking
11:00 - 11:25
Workshop 3
Winning at Cybersecurity
Dan Jones, Senior Security Advisor; EMEA, Tanium
11:25 - 11:50
Networking
11:50 - 12:15
Open Forum Think Tank
Leadership & Work-Life Balance
Kevin Brown, Head of Distributed Technology Services, Adecco Group
12:15 - 12:40
Networking
12:40 - 13:05
Presentation
Diversity & Inclusivity
Henrik Kiertzner, Head of IT Operations, National Trust
11:00 – 13:05
One-to-One Meetings
Intelligently matched one-to-one meetings:
- Talent Development & Skilling
- BI/Data & Analytics
- Cybersecurity
- AI/Machine Learning
- Customer Experience
- IT Service Management
- Digital Transformation Strategy
- IT Workflow Automation
- Low Code & Enterprise Application Development
- Digital Experience Platforms
- Hybrid Cloud
- Legacy & IT Modernisation
- IoT
- Backup & Disaster Recovery
- Generative AI
- DevOps
13:05 - 14:00
Networking Lunch
Stream 1 - Digital Transformation
14:00 - 14:35
The Value & Impact of Metadata on Business Objectives
- Aligning metadata & business strategy to encourage cross-departmental cohesion
- Addressing common metadata compliance concerns
- Employing metadata to achieve operational efficiency
Mikhael Mazu, Head of Metadata Management, Deutsche Bank
Stream 2 - Cyber Security
14:00 - 14:35
Threat & Vulnerability Management
- Constructing frameworks to regularly assess vulnerabilities in software & systems
- Strategies to monitor developments in cyber threat
- Working with senior leadership teams to manage threat across the business
Henrik Kiertzner, Head of IT Operations, National Trust
Stream 1 - Digital Transformation
14:35 - 15:10
Adopting a Start-Up Mentality to Build an Agile, Technology-Led Enterprise
- Constructing a talent acquisition framework which supports company cultural values
- Building an agile culture to ensure your business is adaptive to changing markets
- Leveraging AI & predictive analytics to support decision-making processes
Aydin Betez, Head Senior VP Technology International, Acrisure
Stream 2 - Emerging Technologies
14:35 - 15:10
Innovating in an Era of Disruption
- Methods to construct creative & dynamic teams
- Key tips on how to innovate in any environment
- Observing & learning from colleagues in order to lead by example
Dr. Fausto Artico, Global Head of Data Science, GlaxoSmithKline
15:10 - 15:55
Panel Discussion: Embracing New Technology to Support Company Growth
- Tools to assess & select products in a saturated market that meet organisational needs
- Co-ordinating roll-out schemes to encourage seamless adoption of new software
- Developing training resources to increase uptake of new technology & support staff workloads
Greg Emmerson, Group IT Director, Applegreen
David Cross, CTO, Breedon Group
Kyle Bennett-Knell, Director of Cyber Security & Infrastructure, Parkdean Resorts
Zahraa Murtaza, Senior Vice President, Agile Coach, BNY Mellon
Raj Patra, Global IT & Digital Product Group Lead, Reckitt
15:55 - 16:00
Closing Remarks from the Chairperson