08:30 - 09:30
Arrival, registration and breakfast networking
09:30 - 09:40
Introduction from The Network Group and Chairperson
A brief introduction to the event software, SNS — this software, unique to the industry, empowers our attendees to make the most effective use of their time at the event by maximising networking opportunities. The software designs a personalised agenda and enables attendees to arrange one-to-one meetings with each other. This will be followed by a welcome from the chairperson.
09:40 - 10:15
What makes a great CRO - key ingredients for success
On stage interview discussing the key traits that make a successful CRO.
Keri Gilder, CEO, Colt Technology Services
Paula Cogan, Chief Commercial Officer, Colt Technology Services
10:15 - 10:50
What is the new normal?
- COVID-19 has changed business strategy, but how does this effect performance management, leadership models, and ways of working
- What lessons can we learn from the 2007 crisis
- Discussing how to use workforce composition to drive competitive advantage
Lina Brown, Chief Commercial Officer, Wincanton
10:50 - 11:00
Coffee break and networking
11:00 - 11:25
Workshop 1
Hosted by SoPro
11:25 - 11:50
Networking
11:50 - 12:15
Workshop 2
Hosted by Xactly
12:15 - 12:40
Networking
12:40 - 13:05
Workshop 3
Hosted by Outreach
11:00 - 13:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Sales Enablement
- Content Usage
- Sales Automation
- Big Data Capture
- Digital Document Tracking Technology
- AI Adoption
- Marketing Collaboration
- Telemarketing
- Customer Revenue Optimisation
- CRM
- Sales Outsourcing
- Recruitment
- Sales Training
- Sales Performance Consulting & Technology
13:05 - 14:00
Networking Lunch hosted by Xactly
Stream 1—Artificial Intelligence
14:00 - 14:35
Embracing AI to drive revenue growth and NPD
- When the focus is on business continuity, how do you drive revenue growth?
- Understanding and analysing buying behaviour with swarm AI
- Predicting actionable insights to use across the organisation
Stream 2—Remote working
14:00 - 14:35
Digital transformation and remote working
- An interactive session discussing how we can continue to build relationships with clients and brainstorm with colleagues on digital platforms
- Mental health and remote working – acknowledging the downside
- Discussing the organisational changes required to leverage new revenue streams
Graham Hill, Global Business Strategy Director, Microsoft
Stream 1—Growth
14:40 - 15:15
B2B growth strategies
- Altering corporate culture for best growth-based results
- Leveraging Human and Digital Capabilities
- Key activities and resources required for success
Sarabjit Singh, Global Sales Director, Keysight Technologies
Stream 2—Chatbots
14:40 - 15:15
Personalisation and chatbots
- Discussing the impact that COVID-19 has had on communication
- Using predictive analytics, AI and identity resolution to ultra-personalise messaging to customers
- Deliberating the true power that chatbots / virtual assistants can have on business revenue
Christina Constandache, Chief Revenue Officer, Rakuten Viber
15:15 - 15:25
Coffee break and networking
15:25 - 15:50
Workshop 4
Hosted by Strategy to Revenue
15:50 - 16:15
Networking
16:15 - 16:40
Workshop 5
Hosted by Seismic
16:40 - 17:05
Networking
15:25 - 17:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Sales Enablement
- Content Usage
- Sales Automation
- Big Data Capture
- Digital Document Tracking Technology
- AI Adoption
- Marketing Collaboration
- Telemarketing
- Customer Revenue Optimisation
- CRM
- Sales Outsourcing
- Recruitment
- Sales Training
- Sales Performance Consulting & Technology
17:10 - 17:50
Sales, Marketing and CRM
- Breaking down silos to align sales and marketing teams
- Creating more meaningful insights from your CRM to better understand the customer journey
- Using automation to streamline processes and increase revenue, profitability and customer satisfaction
Ian Ayling, Chief Sales Officer, National Oilwell Varco
19:00
Networking dinner & drinks reception featuring after dinner speaker
08:30 - 09:00
Morning registration & breakfast
Informal Networking over breakfast.
09:00 - 10:15
Roundtable discussions
Join group discussions with your peers on some of the most challenging and significant revenue topics—please confirm attendance prior to the session. Each host will facilitate the discussion and give a short presentation of key findings in the wrap up session.
Roundtable 1: Building and retaining teams
Alice Williams, VP of Strategy and Commercial Excellence, Schneider Electric
Roundtable 4: Value-proposition optimisation
Roundtable 2: Sales and marketing alignment
Jason Nahani, former Chief Revenue Officer, Groupon
Roundtable 5: Account revenue growth
Roundtable 3: AI, ML implementation and adoption
Roundtable 6: Client Retention
Chris Harris, VP Global Sales Performance, Ingenico Group
10:15 - 10:50
Wrap-up session
Each host gives a short overview of key findings from their discussion and creates an ideas board to be distributed post event with the presentations.
10:50 - 11:00
Coffee break and networking
11:00 - 11:25
Workshop 6
Sales content management
11:25 - 11:50
Networking
11:50 - 12:15
Workshop 7
Document tracking
12:15 - 12:40
Networking
12:40 - 13:05
Workshop 8
Hosted by Aible
11:00 - 13:05
One-to-One meetings
Intelligently matched one-to-one meetings:
- Sales Enablement
- Content Usage
- Sales Automation
- Big Data Capture
- Digital Document Tracking Technology
- AI Adoption
- Marketing Collaboration
- Telemarketing
- Customer Revenue Optimisation
- CRM
- Sales Outsourcing
- Recruitment
- Sales Training
- Sales Performance Consulting & Technology
13:05 - 14:00
Networking Lunch hosted by Outreach
Stream 1—Case study
14:00 - 14:35
How to scale quickly across global locations
- Going back to basics. Understanding what is and isn’t in your control
- Redesigning the sales process
- Discussing the data and technology strategies that are required to achieve your goals
Luigi De Curtis, Global Commercial Operations Director, Deliveroo
Callum Worsfold, Global Head of Growth, B2B, Deliveroo
Stream 2—Digital
14:00 - 14:35
The rise of digital payments
- Embedded payments will continue to expand but how is this influencing customer behaviours and expectations?
- Discussing the importance of good security practices as an enabler of customer trust
- Addressing the cultural and connectivity challenges of embracing digital platforms
Stream 1—Data
14:40 - 15:15
Data and analytics strategy
- Discussing how to optimise the value of data to improve sales analytics and increase profits
- Overcoming the challenges of the implementation and adaption of AI
- Communicating the game plan and working collaboratively with the board
Stream 2—Communication
14:40 - 15:15
Creating customer confidence during COVID-19
- Discussing how to cultivate growth through a customer focus
- Strategies to communicate with customers in a pandemic
- Learn how to create and win more business with buyer enablement
15:20 - 15:55
Panel Discussion: Sales Enablement
- Embracing sales enablement to help prospects make better buying decisions
- Discussing the emerging trend of revenue enablement
- Building flexibility into the revenue model
Eka Kamushadze, VP International Business & Sales Operations, Orange Business Services
Alice Williams, VP of Strategy and Commercial Excellence, Schneider Electric
15:55 - 16:00
Closing remarks from Chairperson